Center Associate Time Cashier

Byron Burger

**** ******* *****

Richmond, VA ***37

Cell Phone: 804-***-****

Email: **********@*****.***

WORK EXPERIENCE:

The Logistics Company, LLC 5/2016-Present

Hours worked per week 40

Stock Readiness Specialist

Perform packing and preservation functions in support of the Supply Support Activity (SSA) and Installation customers and instruction received from National Inventory Control Point (NICP) or as addressed on Material Release Order (MRO) and stock readiness procedures. Perform the stock readiness program functions in accordance with AR 710-2, DA PAM 710-2-2 AR, DOD 4140.65-M Global Combat Support System Army (GCSS-A. And the Army Stock Readiness Data Portal (SRDP). Monitors the Stock Readiness (SR) Program and the care of supplies in storage

(COSIS). Prepare the Stock Readiness Worksheet to request reimbursement for repacking of discrepant materiel at time of receipt/turn in or to repair damaged / degraded packaging in storage and submit to the Accountable officer no later than the 4th of each month. Prepare several routine reports related to the status of the program and submit to the Government agencies as requested.

Supply Support Activity

Warehouse Specialist

Performs a variety of warehousing duties and understanding of the Storage Activities' storage plan. Involves most of the following: verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages, routing materials to prescribed storage locations, storing, stacking or palletizing materials in accordance with prescribed storage methods, rearranging and taking inventory of stored materials, examining stored materials and reporting deterioration and damage, removing material from storage and preparing it for shipment.

Supply Technician

2

Performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual problems or requirements, together with applied standardized guidelines. Assignments require a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines. Employee must understand the needs of the organization serviced and be able to define or recognize the dimension of the problems involved, to collect the necessary data, to establish the facts, and to take or recommend action based upon application or interpretation of established guidelines.work with Captains, Sergeants to make issues and turn in appointments. Give issue and turn briefings on the procedures. Answer phone and handle all questions or transfer all to right department. Make the final decision for customers who have problems with why was equipment rejected during turn. Mange six employees and answer their questions and help with any issues they may have. Issue and finalize statement of charges on lost equipment.

Dellew Corporation 12/2008-5/2016

Fort Lee Virginia US

Central Issue Facility

Hours worked per week 40

Warehouse Specialist

Supervise warehouse with an understanding of overall storage plan.Verify materials and equipment against receiving documents, noting and reporting discrepancies and damages and deterioration; route materials; store, stack and or palletize materials in accordance with all DOD and US Army storage regulations. Inventory stored materials, remove material from storage and issue to customers. Schedule appointments for soldiers to return previously issued equipment and to issue of equipment new equipment to Army personnel. Train and supervise up to four co-workers. Set milestones for new employees to perform within the desired milestone timeframe. Brief supervisor(s) on performance of new employees. Create and update storage locations on computer. Designed a space to efficiently store and issue hot weather safety boots. Perform daily and monthly security checks at warehouse. Perform daily safety inspection to lift trucks ensuring proper government standards are being met. Report any and all defects to Supervisor. Schedule and complete repair forms and have forklifts repaired to keep them up to standards. Load and unload trucks in safe manners to comply with government safety regulations. Prepare an accurate count of cook white laundry and prepare laundry ticket to send items to be cleaned. Post laundry ticket in records book. 3

When laundry is returned, prepare accurate count of items and match the ticket and post the ticket. Check incoming

shipments from SSA to ensure shipments are correct. Complete 1348 forms and update computer records and file. Create 1348 forms for shipping materials to SSA and DRMO. Make appointments with QC to inspect items. After which make appointments with SSA to pick up materials for shipment. After shipment post 1348 forms. Create worksheets for soldiers for issue and return of TA50, AIT and OBC classes and permanent party complete records and file. As needed complete the following Administrative Adjustment Report

“AAR”, Statement of Charges and Financial Liability Investigations of Property Loss “FLIPL”, Enlisted Record Brief “ERB”. Order Filler

Issue and receive customer’s field equipment, combat gear and clothing for soldiers arriving and leaving Fort Lee, also issue and receive cook whites for training classes. Check Army issues and report any damage to equipment. Handle DRMO and SSA equipment. Receive, store and issue equipment, materials, merchandise or tools and compile stock in storeroom. Create and update equipment records. File all documents when completed. Take perpetual and physical inventory. Used review techniques to become skilled at the newly implemented computer system. Prepare necessary reports and request supplies when needed. Verify materials and equipment against receiving documents, noting and reporting discrepancies, damages, deterioration; route materials; store and stack materials in accordance with all DOD and US Army storage regulations.

(Contact Supervisor: Yes, Supervisor's Name: Cedric Capers, Supervisor’s Phone Number: 804-***-****)

Exclusive Staffing 9/20/08 – 10/30/08

Richmond, Virginia US

Document Management Team

Hours worked per week 40

Assist recruiters by scanning test scores from employment candidates. Create hard copies and generate computer files. Create further required records needed for the hiring process, using Microsoft Word and Excel. Interacting with employment recruiters to coordinate needed confidential information from applicants. Created a time sharing system to share 4 computers and other office equipment, such as scanners, printers and fax machines among 5 or more employees. (Contact Supervisor: Yes, Supervisor's Name: Dionne Bazile, Supervisor's Phone: 804-***-****)

4

Kelly Services 3/2008 - 9/2008

Richmond, Virginia US

Call Center Associate

Hours worked per week 40

Assisted customers to manage their accounts in collections by negotiating the amount to bring them current. Gather sensitive personal information related to the customer's credit report. Educated customers on Capital One policy and procedures discussed confidential information with customers concerning collections and how it affects their credit bureau reports. Evaluated customers payment offers and accepted or denied accordingly. Received positive feedback from my supervisor on my ability to orally educate clients on the company's policies and procedures. In hardship collections, I listened to customer’s problems and determined the best way to handle their credit situation. (Contact Supervisor: Yes, Supervisor's Name: Michlelle Hawkins, Supervisor's Phone: 804-***-****) 5

Manpower 8/2007 - 3/2008

Richmond, Virginia US

Hours worked per week 40

Warehouse Associate

Responsible for inventory control and daily warehouse operations. Assisted delivery drivers unload shipments. Performed receiving duties as well as updating computer records using Microsoft Excel and UPS world shipping 9.0. Completed daily performance records of warehouse operations. Inspected inventory to ensure operational quality before shipment. Responded to supply requests to ensure inventory availability. Assigned and completed short-term projects ahead of schedule. Troubleshoot cable modems to determine operating efficiency. Also completed assigned tasks in addition to tasks assigned to an underperforming coworker to ensure production goals. Successfully completed assigned tasks under difficult time constraints.

Jani King 8/2003 - 8/2007

Richmond, Virginia US

Hours worked per week 40

Assistant Operations Manager

Responsible for maintaining daily company operation. Performed onsite inspections to ensure performance completion in accordance with company standards. Maintained and negotiated over 100 customer contracts while completing all necessary documentation for company records. Resolved all customer concerns and complaints as related to customer’s contracts with franchise owners. Make appointments with customers to follow up on quality of work performed. Responsible for conducting training classes for new franchise owners. Created milestones that franchise owners could perform their required tasks independently. Motivated franchise owners by positive reinforcement. Assisted franchise owners with procuring the proper supplies and equipment to get started in their business. Made recommendations to franchise owners to buy commercial grade equipment rather than retail equipment that did not hold up under daily stress and saved them money over the long run. Established new procedures for handling chemical cleaners and trained franchise owners in the proper handling of such chemicals. Assisted franchise owners to complete projects ahead of schedule. Schedule appointments for franchise owners to interview potential clients. . Successfully produced measurable improvements while working with franchise owners by minimizing client complaints that generated additional franchises to be awarded. Participated in a focus group that implemented solutions to franchise problems and tracked results. Consistently on-call to franchise owners and clients for issues that required to be handled immediately. Worked on long-term projects with franchise owners that required a change in personal household schedule. Monitored franchise owners to ensure successful completion of long-term contracts. Presented status briefings on franchise 6

owners to Operations Manager. Received Customer Recognition for projects well done. (Contact Supervisor: Yes, Supervisor's Name: Sallie Miller, Supervisor's Phone: 804-***-****)

Onsite 9/2001 - 8/2003

Richmond, Virginia US

Hours worked per week 40

Warehouse Employee

Maintained store inventory. Ensured proper quality and adherence to company standards. Carried out daily tasks with minimal supervision. Assisted in calculating demand requirements while being responsible for ensuring proper and timely pick up of chemicals for warehouse. Briefed Management on daily projects. (Contact Supervisor: Yes, Supervisor's Name: Amy, Supervisor's Phone: 804-***-****)

Modis 1/1999 - 9/2001

Richmond, Virginia US

Field Team Supervisor

Hours worked per week 40

Maintained and updated computer inventory records. Responsible for delivery of inventory and equipment. Maintained and reviewed employee timesheets. Supervised the daily activities and workload of four employees. Processed and checked for accuracy of incoming inventory. Responsible for inventory reconciliation, resolved discrepancies and researched causes of discrepancies. Validated inventory data and ensured its accuracy. Due to an increase in production was promoted from warehouse assistant to Field Team Supervisor. Resolved disagreements among team members in order to accomplish a specific project.

(Contact Supervisor: Yes, Supervisor's Name: Alex, Supervisor's Phone: 804- 672-7558)

7

Ukrops 1/1992 - 1/1999

Richmond, Virginia US

Hours worked per week 40

Cashier/Deli Assistant

Performed part-time cashier duties but was given additional duties by completing regular work more quickly than expected and promoted to full-time and Deli Assistant. Successfully completed food preparations under difficult time constraints. Accommodated last minute customer requests in a timely manner for customer satisfaction. Supervised part-time employees. Determined layout of food displays within limited space requirements. Provided in store customer assistance. Assisted customers with special orders to determine their needs. Forecast weekly food inventory, taking into account lead-time and safety stock. Forecast weekly requirements of supplies needed. Assisted in analyzing historical demand to develop statistical forecasts for customer demands. Monitored customer orders for accuracy and resolved any problems. Determined by experience the best position to assign to the part-time workers. Kept the part-time workers on task by fostering team-spirit and cooperation by making sure they were assigned to the right task. Received Customer Recognition for Superior Customer Service.

(Contact Supervisor: Yes, Supervisor's Name: Connie, Supervisor's Phone: 804-***-****)

EDUCATION J. Sergeant Community College,

Richmond, Virginia US

Some College Coursework Completed

Minor: Studying Operational Management

GPA: 3.4

Monacan High School

Chesterfield, Virginia US

Graduated

Major: General

GPA: 3.0

JOB RELATED

TRAINING

Inventory Forecasting

Inventory Reconciliation

Inventory control

Call Center Customer Service Training

Managerial Training

Teamwork Workshop

Hardship Collections Training

Time Management Workshop

Goal Setting Development classes

Army Traffic Safety Program Certificate

TMP Forklift Training Certificate (Ft Lee)

8

ADDITIONAL

INFORMATION

Computer skills--Windows 98, XP, Vista, Microsoft (Outlook, Excel) Specific work related Computer systems

REFERENCES

Sallie Miller Jani King

Phone Number: 804-***-****

Reference Type: Professional

Ale Thomas Salem Media

Phone Number: 804-***-****

Reference Type: Professional

Dale Sherman Retired

Phone Number: 804-***-****

Reference Type: Personal

Jay Gates Self-Employed

Phone Number: 804-***-****

Reference Type: Personal

Contact this candidate