Greenville, SC *****
adt1h7@r.postjobfree.com
PROFESSIONAL PROFILE
Assistant Manager
Sales Executive
Senior Loan Analyst
Mortgage Loan Officer
Sales Consultant
Account Executive
Mortgage Loan Processor
Senior Customer Service Representative
Loan Clerk/Vault Teller
EDUCATION
San Pedro Technical College, Accounting
AVCO University, Sales & Service Course
1995 Members Own FCU Training
Staff Training Recognition Program 1991
Mary Star of the Sea Educational Institute
QUALIFICATIONS & ACHIEVEMENTS
Proven Time Management Skills
Superior Customer Service
Achieve & Exceed Sales Quotas
Accurate AR, AP & Accounting Skills
Human Resource Experience
Client Retention & Negotiation
Excellent Communicator
Achievement Oriented
Promotional Presentations
Highly Responsible
Dependable
VOLUNTEER WORK
Community Service Project–Sea Coast
Meals on Wheels Delivery-Bank of TR
Salvation Army Christmas Assistant
PROFESSIONAL STATEMENT
Self-motivated professional whose success is based on integrity, exceptional customer service, efficiency, and motivation. Highly proficient individual with meticulous attention to detail and an analytical eye towards problem-solving. Proven success record with achieving all goals assigned in a timely manner. EXPERIENCE
Loan Administration Specialist /Credit Analyst TR Bank / December 2016—Present
• Responsible for reviewing Consumer Real-estate (TRID & HELOC) & Commercial loan accounts on the banks core system.
• Complete post funding documentation review for each loan type including verification of security interest adhering to Federal Regs (ex. Reg B, HMDA, OFAC, LAR, BSA)
• Assist in the effective management of loan exceptions including, but not limited to: the Input & update exceptions accurately within tracking systems.
• Follow up on pending exceptions as required within acceptable timeframes.
• Prepare management reports as requested
• Preform all maintenance as necessary to existing files.
• Know & understand the bank incentive program & how it relates to Credit Operations. United States Postal Service / May 2014—December 2016 Mortgage Loan Officer / Truist (formerly Sun Trust) Bank / April 2001—April 2014
• Developed & maintained successful business relationships.
• Communicated with & advised clients & partners on loan process.
• Provided underwriting with complete & accurate loan applications.
• Exceptional oversight of loan process from origination through closing.
• Provided accurate up-to-date loan counseling to clients & partners.
• Closed over 1.5 million in loan sales monthly.
Human Resource Executive / Columbia Staffing / March 2000—Nov. 2000
• Specialized in assisting businesses in meeting their staffing needs.
• Developed & grew territory throughout outside sales (cold calls/prospecting, need assessments, sales presentations, price presentations, closing the sale, & ensuring customer satisfaction).
• Utilized excellent marketing skills to prospect & evaluate clientele.
• Presented proposals to potential clientele based on their individual needs.
• Assisted with extensive pre-placement screening, that included interview, skills assessment, drug screening, references, & various credentials verification. Account Executive / New Century Mortgage Corporation / 1999—2000
• Developed new clients & maintained broker relationships & promoted internal staff & company products while exceeded monthly monetary goals. CS Corinne Smith