Ashley Rae Bousquet
Newbury Park, CA 91320
Qualifications:
- Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet
- Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up
- Work well as a team member or independently
- Met or exceeded all performance goals to date
- Resourceful, energetic, competent, multi-task, and results-oriented
- Effective management and supervisory skills
Education Experience:
Sept 2019-Jan 2020
Certified Medical Billing and Coding Specialist
Conejo Valley Adult School
Employment Experience:
Apr 2018 - Dec 2019
Private Insurance Assistant
Los Robles Homecare Services, Inc.
- Obtaining insurance authorizations for home health services
- Obtaining signed MD orders
- Submit claims to clearing house for insurance prosessing
- Verify in-network and out-of-network insurance
- Data entry
- Assisting in all areas of the office
- Completing special projects
- Answering heavy phone lines
- Answering heavy e-mails
- Faxing
Aug. 2015 - Mar. 2018
Patient Benefits Coordinator
Southern California Orthopedic Institute
- Obtaining insurance authorizations for practicing surgeons
- Coordinate surgery cases for practicing surgeons with performing facilities
- Verify in-network and out-of-network insurance
- Data entry
- Answering heavy phone lines
- Answering e-mails
- Filing
- Faxing
Oct. 2013 - July 2014
Claims Processor
Western Dental Plan Management, Inc.
- Receiving incoming mail and scanning mail into computer system
- Sorting received claims
- Verify in-network and out-of-network insurance
- Data entry
- Assisting in all areas of the office
- Completing special projects
- Answering heavy phone lines
- Answering e-mails
- Filing
- Faxing
June 2011 - Sept. 2012
Phone Center Associate/Cashier The Home Depot
- Receiving all incoming phone calls
- Ensuring all customer service calls were handled appropriately
- Solving any incoming issues through the phones
- Forwarding calls to the appropriate area for requested information/assistance
- Data entry
- Cashier
- Shrink prevention
- Heavy lifting and sorting
- Attended all scheduled monthly work meetings
Mar. 2004 - Jan. 2008
Front Office Receptionist
Dr. Deborah Wollum, Chiropractor
- Verifying insurance and benefits
- Preparing charts daily
- Inventory
- Filing documents in patient charts
- Answering heavy phone lines
- Scheduling patients
- Receiving correspondence for patient’s and doctor
- Continuing a constant flow of the office to meet the doctor needs as well as the patient needs
June 2006 - Nov. 2007
Front Office Receptionist
Dr. Zak's Family Dentistry
- Verifying insurance and benefits
- Preparing charts daily
- Inventory
- -Post daily deposit
- Filing documents in patient charts
- Answering heavy phone lines
- Scheduling patients
- Receiving correspondence for patient’s and doctor
- Continuing a constant flow of the office to meet the doctor needs as well as the patient needs
Oct. 2004 - May 2006
Customer Service Representative Acordia of California Insurance
- Assisting a licensed commercial line insurance agent directly
- Preparing summaries of insurance, insurance quotes, and certificates of insurance
- Formatting insurance documents
- Customer relations
- Data entry,
- Answering heavy phone lines
- Filing
- Faxing
- Emailing
May 2002 - July 2004
File Clerk
Arrow Insurance
- Assisting a licensed commercial line insurance agent directly
- Preparing summaries of insurance, and certificates of insurance
- Customer relations
- Answering heavy phone lines
- Faxing
- Filing
- Emailing
References to be furnished upon request.