Data Entry Customer Service

Sherrie Adams

Memphis, TN *****

**********@*****.***

+1-901-***-****

• Detail Oriented

• Multi -Tasking

• Organization/Prioritizing

• Written and Verbal Communication

• Computer literate

• Microsoft Office

• Microsoft Outlook

• Customer Service Oriented

• Team Player

• Data Entry Skills

• Administrative Professional

• Consultative Seller

I am a motivated self-starter with the ability to meet or exceed professional expectations. I am a change agent who embraces and implements change. I am Computer literate, with strong Microsoft Office/Outlook skills. I am customer Service oriented and acutely aware of revenue impact of all decisions and actions taken. I possess great problem resolution skills. I am a fast learner and capable of retaining what I learn, reducing the learning curve. Authorized to work in the US for any employer

Work Experience

Owner and Principal Operator

SMADAS - Memphis, TN

2015 to Present

• Refurbish bathroom tubs and other ceramic home stables

• Install ceramic floor tiles

• Repair and Refurbish wood furnishings

• Industrial Cleaning

• Pre- Prime/ Paint and Sheet Rock Walls

• Landscaping

Administrative Assistant

MEMPHIS CITY GOVERNMENT - Memphis, TN

2008 to 2010

• Prepared and typed a variety of correspondence, reports, forms manual and computer.

• Organize files and other related materials.

• Operated office equipment, copy machine, facsimile, and personal computer (PC).

• Administered Drug testing.

• Received, sorted, and distributed incoming mail throughout the department.

• Answered all incoming courteous and accurate manner. Reservationist

PEABODY HOTEL MEMPHIS - Memphis, TN

2004 to 2005

Process reservations by central reservation system.

• Create and maintained reservation records.

• Communicated reservation information to the front desk.

• Determine, modify Rates/Cash and Credit Transaction

• Responded to inquiries and made reservations as needed. Assistant Manager

SHOES AND MORE - Memphis, TN

2000 to 2003

• Ordered, received and maintain inventory.

• Opened and/or closed the store as needed.

• .Managed promotional and seasonal merchandise.

• Assisted in the recruitment, training and development of staff.

• Supported customer service, purchased sales and product support. Ticket Agent

GREYHOUND BUS LINES - Memphis, TN

1996 to 1999

• Ticket Sales, computing ticket cost, computerized scheduling, books rates.

• Answered inquiries regarding bus schedules and accommodations.

• Checked baggage and direct passenger to designated concourse for loading.

• Made public announcements of arrivals and departures.

• Made reservations by telephone or on-line.

Education

Associate

Southwest Community College - Memphis, TN

2005 to 2007

Skills

• Assistant Manager Experience (10+ years)

• Computer Literacy (10+ years)

• Computer Operation (10+ years)

• Landscape Maintenance (4 years)

• Payroll (3 years)

• Typing (10+ years)

• Recruiting (4 years)

• Customer Service Representative (10+ years)

• Analysis Skills (10+ years)

• Account Reconciliation (10+ years)

• Accounts Receivable (5 years)

• Accounts Payable (5 years)

• Answering Phones (10+ years)

• Business Management (4 years)

• Computer Skills (10+ years)

• Cash Handling (10+ years)

• Communications (10+ years)

• Data Entry (10+ years)

• Driving Experience (10+ years)

• Data Warehouse

• Data Analysis Skills (10+ years)

• Documentation Review (10+ years)

• Excel (10+ years)

• Experience with Children (10+ years)

• Food Service (10+ years)

• Front Desk (10+ years)

• Guest Services (10+ years)

• Human Resources (4 years)

• Home Care (10+ years)

• Interviewing (5 years)

• Kitchen Experience (10+ years)

• Leadership Experience (10+ years)

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (8 years)

• Microsoft Outlook (10+ years)

• Oracle (5 years)

• Organizational Skills (10+ years)

• Office Experience (10+ years)

• Presentation Skills (9 years)

• Retail Management

• Restaurant Experience (10+ years)

• Retail Sales (10+ years)

• Sales Experience (10+ years)

• Supervising Experience (6 years)

• Troubleshooting (6 years)

• QuickBooks (4 years)

• Windows (10+ years)

• Warehouse Experience (10+ years)

• Word Processing (9 years)

• Xero (2 years)

• Typing (10+ years)

• PAINTING (7 years)

• Accounting

• Tax experience

• General Ledger Accounting

• Office Management

• Microsoft SQL Server

• General Ledger Reconciliation

• Microsoft Excel

• English

• Customer service

• Software troubleshooting

• Software troubleshooting

• Driving

• Commercial driving

• CRM software

• Sales

• Business Requirements

• Business Analysis

• Pallet jack

• Outbound sales

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