Data Entry Customer Service
Resume:
Nikki R. Neely
****N. Union Street
Independence, MO 64050
************@*****.***
WORK EXPERIENCE
Assistant Manager/Vault Manager
Speedy Cash - Independence, Missouri
August 2020 to Present
Assist customers with financial needs and address issues. Supervise and coach tellers as well as balancing teller cash drawers. Daily and monthly reports. Manage titles and lien information. Provide excellent customer service. Customer Service Representative
Missouri Title Loans- Independence, Missouri
October 2019 to Present
Assisted customers with a warm and professional attitude, Processed title and signature loan approvals and applications, Assisted customers with questions, Handled emails, inbound calls, and outbound calls, Managed customer accounts, Assisted with technical support duties, Performed data entry for customer information, Operated the cash drawer
Branch Manager
Cash Country Independence, Missouri
2016 to 2019
Perform all duties Including but not limited to preparing Monday, Wednesday and Friday and month end reports, executed repossessions, and field calls in collection attempts as well as in office collections. Determine write-off worthy accounts. Traveled to other office to cover shifts when needed. Examined documents to determine loan factors for title and installment loans and provide customer service. Perform various clerical duties and develop new marketing ideas in order to promote revenue for the company.
Rural Route Carrier
USPS-Kansas City, Missouri
Case mail and packages, load mail truck and deliver on a specific route. Administrative Assistant/Human Resources/Safety and Rescue Team Solutions- Kansas City, Missouri
2013 to 2015
Worked closely with the Operation Managers and Supervisors preparing to Launch, recruited 50 new hires, ran the orientations, organized and facilitated the new hire training, and completed all new hire documents. Lead the con•ned space entry and safety team. .
Legal Assistant
Merrick, Baker & Strause-Kansas City, Missouri
2004 to 2006
Dictation, entered billable time using Tabs, answered telephone for the entire firm, met with established clients/ potential client relationships, organized and reviewed various medical and employment records, opened/ organized client files Education
Vatterott College, Computer Office Assisting Certificate Skills include:
• Outlook (6 years)
• Data Entry (10+ years)
• Marketing (3 years)
• Quickbooks (2 years)
• Sales (Less than 1 year)
• Salesforce
• Business Development
• Excel
• Payroll
• Account Management
• Human Resources
• Management
• Employee Orientation
• Office Management
• Delivery Driver Experience
• Sales Management
• Accounts Payable
• Customer Service/
• Cash handling
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