Lisa Henderson

Pet stylist

Washington, DC *****

adt169@r.postjobfree.com

202-***-****

Bathing, Teeth brushing, nail trim and grinding, etc. Willing to relocate to: Washington, DC - Washington, DC Authorized to work in the US for any employer

Work Experience

Shift Leader/Manager

McDonald's Restaurant - Washington, DC

March 2008 to September 2017

More than eight years' experience.

* Excellent ability to lead and train staff and students.

* Remarkable ability to calculate numbers, correct entries and post to records.

* Greeted customers entering the store.

* Issued receipts refunds credits, and change due to customers.

* Offered customers carry-out service at the completion of transactions.

* Received payment by cash, check, credit cards, vouchers, and automatic debits.

* Sorted, counted, and wrapped currency and coins.

* Calculated total payments received during a time period and reconciled this with total sales.

* Compiled and maintained non-monetary reports and records. Directory Assistant

UNICOR Industries - Tallahassee, FL

September 2005 to March 2008

Delivered accurate script at required times. Accurately entered data in a main search.

* Demonstrated friendly professionalism in clearly communicating with customers.

* Maintained acceptable attendance and punctuality.

* Managed department costs by calculating call volume, notifying all staff and personnel of high call volume.

* Documented and submitted technical reports to supervisors in the event of network, technical software of hardware difficulties.

* Efficiently and effectively answered all questions or sought assistance in efforts to resolve any problems or questions as they arose.

Teacher's Aide

Correctional Treatment Facility - Washington, DC

September 2003 to October 2004

Organized lesson plans, assisted adult students learn class material for GED preparation.

* Supervised and provide students with individualized attention. Graded tests, essays and homework assignments.

Security Officer

G4S SECURITY SERVICES - Takoma Park, MD

September 1999 to October 2002

Responsibilities

Responsible for the safety of Pepco employees and Executive Management. Patrolled site on foot through multiple levels.

Also responsible for payroll and time sheets for the sites. Accomplishments:

I had also started training to become an special Police Officer. Administrative Assistant

Washington METRO TRANSISIT AUTHORITY - Washington, DC June 1997 to August 1999

Responsibilities

Answered Multi-line phones

Entering information into the database.

Also delivered completed documents to top executives. Secretary/Bookkeeper

Barnes Property Management - Forest Heights, MD

August 1994 to September 1998

Responsibilities

Answered Tennant inquiries.

Maintained accounting records.

Also responsible for day to day operations.

Education

Business Education

Tallahassee Facilities College - Tallahassee, FL

2003 to 2008

Certified

Burdick Career Center - Washington, DC

1996 to 1997

Certified in Accounting and Finance

Temple Business School - Silver Spring, MD

January 1988 to July 1991

Certifications/Licenses

Security Guard

Additional Information

SKILLS

Ambitious, hard working, patient, flexible, proficient in Windows XP/OFFICE, Computer programming, Adobe Quatro Pro4 & 8, Pro- Publisher, Experience in accounting, payroll, accounts receivable, Calculator

Keyboard, 45wpm very reliable and meticulous record keeping an interpersonal individual who also has skills in high volume call center experience.

LINKS

http://adt169@r.postjobfree.com

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