Customer Service Delivery Driver
Resume:
Ronnie Evans Jr.
Griffin, GA 30223
Cell: 662-***-****
*************@*****.***
********@*****.***
EDUCATION
Master of Business Administration, Human Resource Management
University of Arizona Global, San Diego, CA (2022)
Bachelor of Science, Business Management
Mississippi University for Women, Columbus, MS (2017)
Associate of Arts
East Mississippi Community College, Mayhew, MS (2011)
EXPERIENCE
U.S. Army Reserves Starkville, MS
658th Quartermaster Company October 2008-Present
Supply Specialist 92A Assistant Squad Leader (Management)
●Responsible for maintaining inventory replenishing and ordering stock as needed for soldiers.
●In charge of day to day operations and customer service.
●Maintain and enter data for military records.
●Communicate and resolve service issues with clarity via telephone or email.
●Responsible for the preparedness and well-being of assigned soldiers.
●Counsel soldiers for professional development and disciplinary action.
U.S. Army Reserves Iraq and Kuwait
960th Quartermaster Company July 2016- March 2017
Supply Specialist 92A
Baghdad, Iraq -- BDSC Base/ Class I Food Supplement (NCOIC) (Management)
●Supervised and performed duties involving request, receipt, storage, issue, accountability and preservation of Class I food supplement.
●Maintained automated Class I food supply system accounting for organizations equipment.
●Oversaw monthly Class I inventories for Commander’s discretion.
Prepared all units Class I food supply documentation.
Taji, Iraq – Automated Logistic Specialist
●Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports.
●Reviewed and verified quantities received against bills of contracts, purchase requests, and shipping documents.
Unloaded, unpacked, counted, separated, palletized and stored incoming supplies and equipment.
Camp Buehring, Kuwait – Aviation Logistics Specialist
●Carefully handled aircraft parts during transactions, shipping and receiving to avoid damage.
●Verified part number and quantity of parts in warehouse paperwork (packing slip).
●Opened, inventoried, screen, receive, store, and issued aircraft parts to military personnel and civilian customers.
Jacqueline Patterson Agency (Allstate Insurance) March 2017 – Dec 2018
Office Manager
Starkville, MS
●Maintained accurate client files, company contracts, and ad sales database
●Maintained equipment inventory, scheduled maintenance and handled deliveries
●Managed contracts, invoices and provided estimates for customers
Established and managed office schedule including Mrs. Patterson’s professional calendar and client scheduling
DHL Supply Chain April 2019 – Present
E-Commerce Fulfillment Specialist
Union City, GA
●Responsible for safely and securely picking online customer orders.
●Package product into bags, boxes, or totes per customer specifications.
●Efficiently pick customer orders or shipments with a RF hand-held device to ensure that the correct number of units and type of product is picked and prepped appropriately for shipment within a highly automated pick/pack environment.
Efficiently unload, segregate, count and prep supplier and warehouse transfer inventory for compliance checks, customer defined pre-receipt checks, and systemic work station receipt.
S&S Distributions November 2019 – July 2021
Amazon Delivery Driver
Duluth, GA
●Pre-check and maintain vehicle to ensure excellent working conditions for deliveries.
●Prepare and collect packages for orders and load products into vehicle.
●Handle, organize, and secure packages for delivery.
●Verify each delivery against shipping instructions.
●Operate hand-held scanner on all outgoing and then delivered packages.
●Demonstrate exceptional customer service using interpersonal skills to appropriately represent Amazon.
LKQ – Aftermarket By Keystone July 2021—January 2022
Warehouse Cross Dock Associate
Atlanta, GA
In this role, you will be responsible for completion of daily team cross dock assignments.
Performed warehouse activities to include scanning parts, staging, and loading/stocking of trucks.
Sorts and place parts and supplies on racks, shelves, or in bins according to predetermined sequence.
Maintains orderliness and housekeeping of assigned work areas.
Complies with established company policies and procedures.
Initiates and supports the continual improvement of Keystone Automotive Industries' quality improvement system
Assumes other duties as assigned.
Should be able to tolerate high and low temperature levels.
Fastenal January 2022- Present
Supply Chain Associate
College Park, GA
Overview:
Working as Full-Time Supply Chain Associate, I am responsible for the day-to-day supply chain activities supporting the ongoing development of existing and prospective customers. You will communicate the value of inventory management solutions to grow partnerships.
Supporting business-to-business sales and customer service activities.
Managing inventory, placing, fulfilling orders, receiving, and shipping inventory.
Administering procurement functions, including estimating/quoting prices and sourcing product.
Making deliveries with a company vehicle to fulfill inventory at customer sites.
Coordinating resources to respond to customer supply chain needs.
Participating in continuous improvement projects and Lean optimizations.
HONORS
Awarded Army Commendation Medal (ARCOM) (March 2017)
●Earned Army Commendation Medal while serving as a team leader in Support Operation Inherent Resolve for duty in Iraq and Kuwait.
●SGT Evans, Ronnie demonstrated outstanding dedication to duty and innovative performance contributed significantly to the success of the command’s mission.
●Showed professionalism and commitment to excellence in keeping with the finest traditions of military service and reflect great credit up himself in, The 960th Quartermaster Company, the 553rd Combat Sustainment Support Battalion, The 369th Sustainment Brigade, and The United States Army.
References
Cassondra Chandler
Unit Administrator/Platoon Sergeant
343 Hwy 12 W
Starkville, MS 39759
Debra Sharp
Unit Administrator
343 Hwy 12 W
Starkville, MS 39759
Deon Harmon
Personal Banker II/Supervisor
606 Hwy 12 E
Starkville, MS 39759
*Additional references available upon request
Contact this candidate