Case Manager Patient Care
Resume:
Jill Robbins
Laurens, NY *****
************@*****.***
Professional Summary
Seasoned nurse with team-building experience, excellent clinical skills and sound judgment that is honed over with 35+ years of experience. A team leader that maintains records (EMR) and manage daily care with decisive approach and strong multitasking skills. Demonstrated success in enhancing team performance to help acheive patient care outcomes. Diligent Nursing professional with demonstrated success in handling emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Ambitious Registered Nurse specializing in telemetry, medical-surgical nursing with pediatric experience. Knowledge in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures. Accomplished in leading unit-based groups to improve delivery of care and patient satisfaction. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Skills
Patient Treatment Planning
Policy and Procedure Adherence
Patient Care
Disease Prevention Education
Dealing with staffing issuses-scheduling
HIPAA Compliance
Mentor of new nurses
Infection Control
Patient Care Oversight
Trouble shooting
Work History
January 2021 to Present
A.O.Fox Hospital Nursing Home Oneonta, New York
Nursing Supervisor
Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers. Resonsible for the night shift and day shift scheduling. Responsible to make sure that policy and procedures are followed by all staff members at all times.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Helped patients maintain healthy skin by checking wounds, assessing integrity and assisting with careof the bedbound patient.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Answered patient assistance calls, assessed needs and offered qualified support.Has working knowledge of On Shift for scheduing and Sigma Care EMR.
Trouble shooting when needed. Often takes a nurse assignment as needed.
January1982 through May 1986 then August 1996 to January 2021
A.O. Fox Hospital Oneonta, New York
Permeant Charge Nurse for Med/Surgery/Obversation
Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration.
Managed various medications and treatments, which included IV push, oral, g-tubes, subcutaneous injections, PICC lines, Infusaports, IV infusion and intramuscular injections. Wound treatment and assessment. Also has knowledge of wound vacs-application and trouble shooting.
Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
Documented medications administered and treatments and procedures performed on appropriate records to protect privacy and confidentiality of patient information.
Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations. I am policy and procedure driven.
Professionally interacted, updated and advocated care plans to patients and loved ones.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Documented all information in patients' electronic medical record, relaying information to doctors and supervisor as needed to care providers to facilitate continuity of care.
Directed patient care activities and provided guidance and training to RNs, LPNs and CNAs during shift while delegating assignments and providing treatment.
Implemented quality patient care techniques to align with safety, health and organizational regulations.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments and assisting staff.
Provided wound care and dressing changes routinely.
Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA),Covid and diabetes or sepsis to asses needs and determine best options for care.
April 2021 July 2021
Chestnut Park Nursing Home and Rehab
Admissions nurse and supervisor for evening shift.
I would admit and assess all in coming residents to the facility. A head to toe assessment would be done along with assessment of wounds to determine proper treatment for healing. I used Point Click Care computer program to fill in appropriate information then make careplans to fit each resident. Then tasks would be made to direct the CNA's as to what care each resident would require. I would also have to do some staffing to fill in holes for call ins at the last minute.
I would also fill in when the facility needed to be on a med cart and do resident's daily wound care. I would have close contact with the doctor to get orders for the residents as needed and send residents out to an area hospital as needed. I would make frequent rounds to ensure residents were save and to monitor staff that they were following the quidelines set by the facility to care for each resident. I enjoy working with the older residents and I developed a good repoire with them.
September 2004 to October 2005
American Home Patient Oneonta, New York
Staff Nurse
Identified patient care requirements by establishing personal rapport with patients and families.
Monitored patients' conditions and reported changes in physical ability, appearance and behavior to discuss treatment with physicians.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options. Set up bipap and cpap machines in patient's homes. Also set patients up for home sleep studies.
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
Assessed physical, psychological, physiologic and cognitive status of patients.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Did oxygen saturation checks in patient's home and educated them on proper use.
August 1992 to August 1996
At Home Care Oneonta, New York
Case Manager
Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
Partnered with physicians, social workers, physical therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions .
Helped patients receive appropriate, high-quality care with reasonable results to allow them to be able to stay in their home safely.
Managed support services and fostered communication among social workers, physical therapists, hospital discharge planners and patients.
Worked with different disciplines to provide cohesive care to patients. Would do frequent home assessments to monitor HHA activities to insure that procedures were being followed and to monitor safety of patient in home setting.
Adhered to established rules, ethical standards and codes of professional conduct conducive to positive learning atmosphere.
Education
March 2019 Chamberlain University Downers Grove, IL
Bachelor of Science Nursing
December 1982 Crouse Irving School Of Nursing Syracuse, N.Y.
RN Diploma Nursing
June 1980 Laurens Central School Laurens, N.Y.
High School Diploma
Certification-
BLS
Med/Surgical
ACLS needs renewal
I enjoy gardening . I have three large flower beds that keep me busy in the summer. I also have a dog named Ollie who keeps me busy. When the weather permits we love to go out for long walks. Love to read and do sudoku when I have time. I just lost my father this past year. My mother is 91 and has early dementia so I spend time when I can. She loves to play cards.
References
Kathy McGorry RN Supervision A.O. Fox Nursing Home--607-***-****
Ned Thurber RN supervisor A.O. Fox Hospital 607-***-**** He was my supervisor when working as charge nurse.
Kristine Knapp RN 607-***-**** I worked with her for over 10 years at A.O. Fox Hospital on the Med/Surg floor.
Jessica Baldwin RN-607-***-**** I worked with her on the observation/Med-Surg floor for over 4 years.
Greg Johnson 607-***-**** I worked with him at American Home Patient until the company closed. He was my immediate boss.
Victoria Dravus ADON A.O. Fox Hosptial Nursing home-607-***-**** presently
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