Customer Service Cashier

EMILY BRADEN

**** *********** **. • Anniston, AL 36207 • 256-***-**** • ***********@*****.***

PROFESSIONAL EXPERIENCE

Domino’s Pizza- Cashier, Oxford, AL 36203 (Phone number- 256-***-****)

●From June 8th, 2017 to June 12th, 2018

●Responsible for handling money: cash and card.

●Handling on the phone pick up or delivery.

●Handling customer's orders and/or complaints.

●Making sure that the front end of the store is presentable to the customers.

●Maintain cleanliness throughout the store.

Pic N’ Sav- Cashier, Oxford, AL 36203 (Phone number- 256-***-****)

●From June 15th, 2018 to June 6th, 2020

●Handling money: cash, checks, debit and credit cards, gift cards, WIC, and food stamps.

●Making sure the checkout area is clean.

●Greeting the customers.

Calhoun Baptist Association- Summer Missionary, Anniston, AL 36201 (Phone number- 256-***-****)

●From May 5th, 2019 to August 11th, 2019; only for the summer of 2019.

●Guiding young individuals along their spiritual walk-through Vacation Bible School.

●Worked with World Changers to help supply necessities on sites.

Walmart- Self Checkout Host, Anniston, AL 36206 (Phone number- 256-***-****)

●From June 8th, 2020 to January 22nd, 2021

●Made sure each and every customer was taken care of.

●Handle money: cash, change, debit, credit, food stamps, and WIC.

●Handle checks for payment also.

●Maintaining a clean working environment for the customers as they are top priority.

●Making sure that the work area is also presentable in the eyes of the customer.

●Greeting customers as they enter the work area, and to thank them as they leave.

Quick Meds Pharmacy- Cashier, Oxford, AL 36203 (Phone number- 256-***-****)

●From April 19th, 2021 to October 8th, 2021

●Making sure that all prescriptions are handled properly.

●Adhering to both HIPPA and code of conduct of confidentiality.

●Handling money: cash, debit and credit card, and checks.

●Making sure that each customer was treated with genuine customer service as they entered the facility.

●Adhering to the safety procedures throughout the store for healthy quality service.

Gadsden State Community College- Summer Tutor, Anniston, AL 36203 (Phone number- 256-***-****)

●From June 13th, 2021 to August 10th, 2021

●Tutoring students with disabilities to help them in achieving their academic goals.

●Maintaining proper health throughout the facility by cleaning areas that have been used, making sure that each person is within an appropriate distance from one another, and keeping a daily log of the list of tasks completed by the staff members to ensure that the facility is sanitized daily.

●Also, to keep record of the progress made by the student, there is a daily log that keeps record of daily assignments and basic studies that were reviewed on that day specifically.

JCPenney- Recovery Representative, Oxford, AL 36203 (Phone number- 256-***-****)

●From November 19th, 2021 to Currently Employed

●Made sure each and every customer was taken care of.

●Handle money; cash, change, debit, and credit payments.

●Handle checks for payment also.

●Maintaining a clean working environment for the customers as they are top priority.

●Making sure that the work area is also presentable in the eyes of the customer.

●Greeting customers as they enter the work area, and to thank them as they leave.

●When customers were not present, my job consisted of straightening up the surrounding areas to ensure the best quality provided from the store.

KEY ACCOMPLISHMENTS

●Contributing to the healthy development of special individuals and helping them to succeed as far as their studies.

●And teaching special needs children different ways to deal with a certain situation and mold their mentalities to a stability level for their adulthood.

●Participated in the Students Without Borders Club for 2 years at Gadsden State Community College.

●Nominated and chosen of PTK (Phi Theta Kappa) and remained a member since 2018 from Gadsden State Community College.

●Partaken in the Student Success Club for 2 years at Gadsden State Community College.

●Participated in Student Support Services for 3 years at Gadsden State Community College.

●Recently enrolled in Jacksonville State University’s National Society of Leadership and jSuccess since spring of 2021.

●Currently enrolled in the Social Work program since the fall of 2021.

●Also currently enrolled in the Phi Alpha Honor Society for social work students since the spring of 2021.

SKILLS

●Active Listening

●Adaptability

●Attentive to Detail

●Communication

●Creativity

●Critical Thinking

●Customer Service

●Empathetic

●Google Workplace Proficient

●Interpersonal Skills

●Microsoft Office Proficient

●Organizational Skills

●Positive Attitude

●Problem-Solving

●Teamwork

●Time Management

●Work Ethics

VOLUNTEER WORK

●Hydrocephalus Walk- Gadsden, AL, 35901, Sports Complex Stadium- A walk to experience the life of a Hydrocephalus patient and learn the situations and causes of one to have and raising awareness to one day find a cure to fight the condition of the brain. (From 2011 to 2018- 4 hours per yearly walk.)

●Volunteer Soup Kitchen- Oxford, AL, 36203, Oxford Community Soup Kitchen-To help people who are less likely to have homes to come to or a meal to eat at night, trying to give back to individuals that are not given the opportunity to eat or to have shelter to come to. (From 2014 to current- 6 hours per service.)

●Relay for Life Walk- Anniston, AL, 36201, Anniston's REC Center- A walk to show awareness to the patients that struggle alongside their lives but fight along with them teaching them that they are not alone. (From 2012 to current- about 3 to 4 hours on a yearly walk.)

●Nursing Home Visits- Jacksonville, AL, Anniston AL, and in Rainbow Omega Nursing Centers- A visit to help assure to the community within the nursing home that we are still “with” them with support from Churches, and Honor Society Volunteer works to help provide Christmas and enjoyment even through passing hours (From 2014 to 2018- about 5 hours a visit for one day a week).

●Habitat for Humanity- Anniston, AL- An organization that establishes living areas for people in need of financial stability, and also helps to serve within the community. The organization is also known for their thrift store entailed with furniture, yard equipment, clothes, technology, hoses, dishes, mostly utilized as a donate and sell type of thrift store (From 2015 to 2020- volunteering at the local community of Anniston for 3 days a week to help building houses for people that are in need of a home with local resources).

●Respite Nights -Anniston, AL, McClellan First Baptist Church- The church would host an event on every Friday of the month to allow children to have a place to enjoy being around different people. Also, the parents would get a chance for a date night or to simply enjoy the evening during this time. During this event, there would be movies playing on the big screen, food, dessert and snacks to last through the majority of the evening, and there were different activities that the children were able to participate in as well.

EDUCATION

White Plains High School- Anniston, AL 36207 *(256) 741- 7800)*

●High School Diploma

●GPA: 3.65/4.00

●From the Fall of 2015 to the Spring of 2018

Gadsden State Community College- Anniston, AL 36203 *256-***-****)*

●Associate degree, majoring in General Science

●GPA: 4.00/4.00

●From Fall of 2018 to the Spring of 2020

Jacksonville State University- Jacksonville, AL 36265 *256-***-****)*

●Bachelor degree, majoring in Social Work

●GPA: 3.65/4.00

●From Fall of 2020 to Fall of 2022

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