Toysha Solomon

Trailblazer of Change Visionary of Growth - Leading the way change works.

Houston, TX

adt0n1@r.postjobfree.com

+1-832-***-****

Business Administrator (Analyst) with an accomplished background in Project Management, Change Management, Community Management, Marketing, IT coordination and leadership in the energy, oil and gas, finance, technology and non-profit industries. Excellent time manager, innovative, organized, independent, detail-oriented, results-driven and high achiever. Adaptable problem-solver, strategic thinker, who is skilled at motivating, building teams, training and developing others. Able to communicate with stakeholders, plan and anticipate the action needed to deliver a desired goal. Authorized to work in the US for any employer

Work Experience

Community Manager - Board Director

THE LAKES AT MASON PARK - Katy, TX

January 2017 to Present

• Created and led the Board Directors, which developed and implemented a comprehensive community assistant change management plan for fast adoption, standardized expectations and policies which eliminated $23,000 of operating costs by establishing a social media presence and facilitating two-way communication between residents, management company and Board members.

• Managed HOA monthly financials on account delinquencies over 30 days, year-to-date expenditures in excess of the budget and maturity of the reserve funds.

• Provided oversight for executing the company’s communication plan to homeowners and business in the area which increased company visibility; resulted in a 48% increase in volunteers and donations for community events.

• Plans and hosts community-sponsored events to increase the Board’s visibility and credibility for the purpose of promoting community harmony and gaining commitment from the residents.

• Analyzed reports of neighborhood campaigns, posts, profiles and website activity to provide community insight and improve Board decision-making to create actionable results.

• Prepared Annual Budget and income expenses for the monthly board and annual HOA Meeting, which increased financial transparency to enhance community appearances and values.

• Planned, created and posted relevant content (e.g. text, photos, videos, news and calendar events) in accordance with the association’s business strategy, including moderated solutions that built and nurtured online groups and committees.

• Oversaw and approved payments of vendors providing service to the community association.

• Maintained an electronic filing system to ensure reports, correspondence, financials, meeting agendas and minutes are readily available, which exceed the associations transparency goals.

• Directed the enforcement of community rules and restrictions in an effective way that enhanced the association’s assets and created continuity and order in the community, raising property values up to 9.5 % over last three years.

• Served as a Project Manager for implementing a community website development project, which successfully established association goals, strategic plans to increase information transparency by 35% and selectrd vendor of choice.

Executive Assistant – Reporting Analyst

UNIVERSITY OF TEXAS MEDICIAL - Houston, TX

January 2015 to December 2016

• Assisted and supported the Ambulatory Management Services (AMS) Chief of Staff with building and updating spreadsheets in Excel for tracking data related to AMS activities, creating PowerPoint presentations, report writing and editing; data organization, email and correspondence editing, preparing agendas and typing minutes.

• Managed the credentialing processing for all Nurse Practitioners/Physician Assistants and contractor providers at various Harris Health clinic sites, setting up the monthly Harris Health credentialing meetings, acquiring approvals for candidates to be presented to the decision makers.

• Planned and coordinated the Quarterly Urban Program Meeting, ensuring set-up and preparation details are complete and well executed by Staff Assistants at UT Medical, Baylor and Harris Health clinic locations.

• Executed Non-Purchase Orders for reimbursements for business travel for the AMS Chief of Staff.

• Scheduled staffing coverage for vacancies associated with the Urban Program. Prepared schedules for clinics with contractor coverage needs and work with both internal and external staffing agencies to fill job vacancies.

Business Administrator (Analyst) – Technical Assistant CHEVRON ENERGY TECHNOLOGY - Houston, TX

January 2008 to December 2014

• Gathered Operational Excellence (OE) data to create graphs and charts to measure the company’s safety requirements.

• Analyzed, benchmarked, and reported monthly Health Environment and Safety (HES) scorecard and metrics for Deepwater HES Technical Services Management Processes which produced 91% employee participation and an increased awareness of company goals.

• Interfaced and coordinated with internal/external stakeholders to keep abreast of changing safety trends, technology, corporate directives, new processes, techniques and materials related to the Deepwater Business Unit through all available sources.

• Prepared presentations and facilitated quarterly Joint Contractor Health Environment and Safety Management meetings to gather business requirements and provide meeting summaries to attendees.

• Assisted multifunctional team of HES Technical Services professionals with a variety of tasks in support of managing HES management system processes, procedures and database administration.

• Administered and managed department database and network storage locations and software systems for Safeguard behavior based safety tool, Wellnomics ergonomics tool, contractor management software/ tools, included site management and content creation.

• Coordinate Information awareness training programs and provides Information management on- boarding for new employees to ensure adopt the company requirements.

• Train and guide team in adopting and using SharePoint and other Document Management systems, which substantially increases efficiency in operations.

• Provide content classification and taxonomy guidance to meet IM and business team requirements to ensure teams can effectively store, retrieve and collaborate on information.

• Plan and coordinate meetings and events related to documentation content - presentation materials preparation, technical writing and other document related tasks as required for the department which produces 85% employee participation and an increased awareness of company goals.

• Interface with the Technical, IT Development and Finance team for financial cost reports and invoicing aspects related to all aspects of Projects and Personnel management to stay within Budget.

• Analyzed performance of SharePoint site and reports and took action to correct deficiencies based on consultation with users and approval from management. Education

Bachelor's degree in Business Administration Project Management American InterContinental University

Skills

• SharePoint

• Microsoft Word

• Microsoft Project

• Change Management

• Analysis skills

• Smartsheet

• Microsoft Excel

• Microsoft Outlook

• Business Analysis

• Business Requirements

• Google Suite

• Microsoft Access

• Requirements Gathering

• Events management

• Content management

• Content Creation

• Google Docs

• Research

• Project Implementation

• Trello

• Marketing

• Agile

• Social media management

• Microsoft PowerPoint

• Content marketing

• Community Relations Manager

• Analytics

• Visio

• Marketing automation

• WordPress

• Office manager experience

• Email marketing

• Project management software

• Volunteer management

• Social media marketing

• Data collection

Awards

PROFESSIONAL DEVEOPMENT

• Navigating Your Culture Change Journey – ACMP Texas, 2018

• HOA Reserve Accounting – Community Associations Institute, 2018

• Influencer Marketing – Big Oak Tree Media, 2017

• Diversity & Disruption – J.P. Morgan & Alice, 2017

• SharePoint Power User – Chevron Information Technology, 2010

• Organizational Change Management – Project Management Professionals (PMP), 2009

• Information Management – Major Capital Projects Information Management (MCPIM) Group, 2009

• Project Planning, Development & Execution Process (CPDEP) – Chevron Energy, 2009 AWARDS

• SharePoint Analyst/Project Lead, Fixed Equipment & Facilities Analysis Engineering SharePoint

• Project – Chevron Energy Technology (Winning Together Award) PROJECT ACCOMPLISHMENTS

• Project Lead/SharePoint Administrator, Fixed Equipment & Facilities Analysis Engineering SharePoint Project– Chevron Energy Technology, Houston, Texas

• SharePoint Analyst/Information Management, Administrative Resource Network SharePoint Project– Chevron Energy Technology, Houston, Texas

• Project Coordinator, Electronic Medical Records Project – San Jose Clinic, Houston, Texas

• Club Membership Building Project, Vice President – AIM Talking Bull Toastmasters, Club 8607

• Improve Communications Project 2005 – AIM Management, Houston, Texas PROFESSIONAL AFFILIATIONS

• Association of Change Management Professionals (ACMP) Texas

• Houston Organization Development Network (HODN)

• Community Associations Institute (CAI)

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