Customer Service Station Manager

Janalee Foster

Elk Ridge, Utah

801-***-****

adt0l9@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A talented and experienced customer service supervisor and manager with a passion for work with the general public and providing excellent services to my community. Proven successes in various areas in the customer service field as shown by working my way up to supervisory and management positions. Possess the ability to learn quickly and obtain the knowledge needed to gain the trust of those I work with. A well-rounded trainer in customer service who knows how to lead by example.

SKILLS/STRENGTHS

Customer Service Social Perceptiveness Service Orientation Active Listening Communication Speaking

Team Leadership Persuasion Critical Thinking

Problem Solving Monitoring Time Management

Reading Comprehension Active Learning Coordination WORK EXPERIENCE/ACHIEVEMENTS

Convenience Store/Gas Station Manager Fast Gas, Westring Inc. o Managed all aspects of a Fast Gas Fuel Station and Convenience Store. o Managed all aspects of the budget for the Station and Convenience Store. o Managed the inventory of gas deliveries.

o Managed the inventory of the Convenience Store including a grill. o Managed and supervised the hiring and training of all employees o Created a positive atmosphere at the store leading to a successful customer service experience.

o Created and managed the weekly employee work schedule. Cashier-Asst. Front End Manager Albertson’s Supermarket o Interfaced directly with customers, balanced register and safe money, stocked shelves. o Supervised team of cashiers providing training and overseeing all cashier activities. o Manager of the Customer Service Desk.

EDUCATION AND TRAINING

Spanish Fork High School Graduated with Diploma