Data Entry Customer Service
Resume:
Some College (No Degree):
Manassas High School
Memphis, TN
Order Puller Warehouse Associate
Surveillance Food Preparation
*************@*****.***
Memphis, TN 38127
Skills
• MS Office
• Attention to Detail
Verbal and Written
Communication
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• Data Entry
• Active Listening
• Energetic and Enthusiastic
• Punctual and Reliable
• Microsoft Proficiency
• Reporting and Documentation
• Problem solving
Education And Training
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Excel High School - Student
Memphis, TN
08/2021 - Current
Motherhood - House Mother
Memphis, TN
11/2011 - Current
Tikoria Young
Summary
Experience
Adhered to school schedules, regulations, policies and dress codes to promote safety and learning.
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Completed assigned duties and consistently produced high volume of work to support daily business needs.
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• Used library and scholarly databases to locate reliable resources.
• Contributed to development, planning and completion of project initiatives. Leveraged excellent project management and leadership skills at school to coordinate group activities, complete projects and expand knowledge.
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Obtained and organized files and research papers to make important documents easier to find.
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Coordinated various events and activities to support operations of student organizations.
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Developed and implemented study protocols to gather required data and support research objectives.
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Leveraged Microsoft Word and PowerPoint to prepare reports, presentations and articles.
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• Edited resources to reflect current information. Balanced school, extracurricular activities and work along with healthy social connections and personal health.
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• Utilized resources and asked for support when needed. Assisted classmate journeys and contributed to thriving educational environment.
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Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
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• Developed and deepened relationships with residents and fellow staff. Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
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• Interfaced with residents to address and resolve complaints or grievances. LSI Staffing - Picker/Packer
Memphis, TN
08/2020 - 09/2020
Led meetings every [Timeframe] to receive resident concerns and educate on changes to policies and procedures.
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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
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Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
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• Prioritized and organized tasks to efficiently accomplish service goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs. Demonstrated leadership by making improvements to work processes and helping to train others.
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Provided excellent service and attention to customers when face-to-face or through phone conversations.
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• Exceeded customer satisfaction by finding creative solutions to problems. Motivated and encouraged team members to communicate more openly and constructively with each other.
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Improved operations by working with team members and customers to find workable solutions.
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Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
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Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
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Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
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Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
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Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
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• Prepared simple snacks to feed children.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
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• Interesting position with a growing company.
Authorized to work in the US for any employer, I pulled and packed products based on daily orders.
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• Met specific customer orders in a timely manner.
• Kept produces separated, organized, and in good rotation.
• Monitored product quality frequently.
• Reported problems to mitigate safety issues.
Utilized continuous improvement mindset and assisted in identifying opportunities to improve processes.
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• Followed good manufacturing practices and required work safe practices.
• Maintained a clean, sanitary, and safe work area.
• Performed other duties as assigned.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
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• Picked up heavy objects using proper lifting techniques to avoid personal Central Defense Staffing - Security Guard
Memphis, TN
09/2017 - 02/2018
injuries.
• Selected products and items from shelves and pallets for customer orders. Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
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• Worked additional hours and shifts to meet tight deadlines during peak periods. Marked and labeled containers with accurate shipping information to prevent delays.
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Reviewed packing slips and other documentation to properly box requested items for shipment.
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• Labeled boxes and placed in outbound collection areas.
• Limited damage to products and orders by using care when choosing items.
• Packed fragile items with bubble wrap to prevent breakage during shipping. Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
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• Inspected outgoing shipments to maintain quality assurance standards. Weighed and measured products and materials to check compliance with specifications and regulations.
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• Reviewed orders for specialty codes to determine item locations in warehouse. Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
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• Used handheld scanners to key in data for packages.
• Confirmed items picked for orders by keying codes into system.
• Fulfilled orders quickly to accomplish challenging daily objectives. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
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Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
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Responded to and thoroughly investigated reported incidents to protect company assets.
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Warned persons of rule infractions or violations and evicted violators from premises.
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Surveyed multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
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Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
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Triaged problems quickly and provided precise and clear information while working under minimum supervision.
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• Guarded restricted areas to prevent unauthorized entry.
• Monitored access control systems and key code records for suspicious activities. Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
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Collaborated with local law enforcement agencies to support criminal investigations.
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• Recorded required data for incident reports and files quickly and accurately.
• Patrolled and secured industrial and commercial premises to prevent intrusion.
• Wrote detailed reports regarding daily security activities and notable incidents. SUBWAY®Restaurants - Cashier, Sandwich Artist, Stocker Memphis, TN
09/2015 - 11/2017
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
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Greeted and served guests Prepared food neatly, accurately and in timely manner Maintained food safety and sanitation standards Handled and/or processed light paperwork Cashier and stocker.
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• Operated cash register, collected payments and provided accurate change.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Kept customer and food preparation areas clean and well-organized. Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
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• Organized food preparation stations and regularly replenished supplies.
• Stored food properly to prevent spoilage, cross-contamination and illnesses. Delivered superior customer service focused on quality and meeting customer needs.
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Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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Completed opening, closing and shift change tasks by following company guidelines.
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Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
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Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
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Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
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Helped customers find specific products, answered questions and offered product advice.
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• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times. Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
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• Accepted cash and credit card payments, issued receipts and provided change. Received incoming product deliveries and relocated to storage shelves, coolers or bins.
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• Verified orders and bagged items for easy transport.
• Lifted materials of varied weights on regular basis. Trained new team members in cash register operation, stock procedures and customer services.
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• Met high productivity standards in processing payments for customers.
• Assisted customers by locating items and loading heavy purchases in vehicles.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Greeted customers and retrieved requested products to drive satisfaction. Communicated with customer to provide menu offering details and assist with decision-making.
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Answered guest questions, delivering most accurate and updated information available.
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• Assisted with purchases, locating items and signing up for rewards programs. Family Dollar - Cashier
Memphis, TN
09/2016 - 07/2017
Williams-Sonoma - Picker
Olive Branch, MS
07/2014 - 08/2015
• Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
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Helped customers find specific products, answered questions and offered product advice.
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• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change. Trained new team members in cash register operation, stock procedures and customer services.
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• Met high productivity standards in processing payments for customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Assisted with purchases, locating items and signing up for rewards programs. Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
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Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
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Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
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Assisted customers with account updates, new service additions and promotional offers.
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• Resolved customer complaints and escalated worsening concerns for remediation.
• Promoted specific item options to drive sales and achieve add-on purchases. Filled orders and delivered them to the delivery platform in a manner that meets company standards for safety, security and productivity.
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• Was also responsible for the completeness and correctness of all orders filled.
• Fulfilled orders quickly to accomplish challenging daily objectives. Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
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Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
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Maintained working order of facility equipment by coordinating repairs, ordering new equipment and retiring outdated equipment.
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• Weighed and mixed ingredients according to project specifications. Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
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• Identified fitting products and services through phone-based customer inquiries. Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.
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• Attended company safety meetings to implement new measures.
• Sorted and packaged products to prepare for processing or shipment. D'bo's Wings And Things - Cashier
Memphis, TN
05/2013 - 05/2014
Popeye's Chicken - Cashier, Cook, Packer
Memphis, TN
06/2012 - 04/2013
Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
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• Used handheld scanners to key in data for packages. Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
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Received payment by cash, check, credit/debit cards, or vouchers Issue receipts, refunds, credits.
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Change due to customers Counted money in cash drawers at beginning and end of shifts to ensure that th amount is correct and that there is adequate change.
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Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
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Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
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• Verified customer identification for alcohol or tobacco purchases.
• Inspected items for damage and obtained replacements for customers. Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
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Scanned customer purchases and supported transactions to streamline sales process.
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Learned roles of other departments to provide coverage and keep store operational.
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• Assisted with purchases, locating items and signing up for rewards programs.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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• Operated cash register, collected payments and provided accurate change. Sanitized food preparation areas, grills and equipment to avoid cross- contamination from raw items.
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Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
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• Packed merchandise into boxes and containers in preparation for safe shipment. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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• Replenished food items from inventory and rotated ingredients. Enforced proper sanitation practices to prevent spoiling or contamination of foods.
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Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
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Trained new team members in cash register operation, stock procedures and customer services.
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Manassas High School - Secretary's Assistant
Memphis, TN
08/2007 - 05/2011
• Met high productivity standards in processing payments for customers. Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
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Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
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• Inspected outgoing shipments to maintain quality assurance standards.
• Used tools, sprayers and cleaning solutions to disinfect work areas. Received and routed incoming calls and correspondence to promote timely communication.
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Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
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• Oversaw office inventory by restocking supplies and submitting purchase orders. Prepared packages for shipment by generating packing slips and setting up courier deliveries.
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Maintained office safety by screening visitors, updating logs and issuing temporary passes.
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Sorted and distributed business correspondence to correct department or staff member.
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Guided administrative and professional staff through computer and software problems.
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Produced and distributed memos, newsletters, email updates and other forms of communication.
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Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
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Kept office equipment functional and supplies well-stocked to promote efficient operations.
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Handled incoming calls and directed callers to appropriate department or employee.
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Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
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Contact this candidate