Lending Manager Mortgage Consultant
Resume:
Kenneth M. Dodd
**** **** ******, *********, **** 50322
************@*****.***
Your business will benefit from my experience in both operational and financial management. I have proven success in managing both office and manufacturing staff. I have achieved top results in both production and quality. I stay focused on objectives and place a high value on quality, production, and customer satisfaction.
Education
Truman State University, Kirksville, Missouri, BS Industrial Science, 1984 – 1988
BS: Industrial Science, curriculum combines Business Management and Process Engineering.
Areas of concentration include Drafting & Design and Plastics Technology.
Financed education by working full time while also maintaining full course load.
Work History
Wells Fargo, 2009 to 2022
Lending Manager, AVP: Improved a bottom performing team to #1 of 23 in 2013 production. Top performing also in quality and customer experience. Managed transition and start-up of 3-Step program in Iowa. 2014 Ranked #5 Lending Manager of 181 Nationally on Scorecard.
Consumer Loan Underwriter, Conforming FNMA & FHLMC
Liquidation, Short sale, and SQC/QIS (Quality) Audit experience (Contract Employee)
Short-sale Underwriter with loss approval authority to $300,000. (Contract Employee)
Espresso Hut, Small Business Owner / Manager, 2008 to 2011
Profitable from first season through sale of business.
Improved gross margins through new products and cost reductions without sacrificing quality.
Maximized sales revenue through market analysis.
Citibank, Lending Consultant & Delegated Underwriter, Des Moines, Iowa – 2004 to 2008
Top revenue producer while also maintaining #1 ranking on quality and customer satisfaction.
Award of Excellence 2005, 2006, and 2007
Fraud Fighter Award for detecting fraud which saved company $1.7 million.
Lendingtree.com certified loan officer, and Gold Leaf Seal recipient
Wells Fargo, Senior Mortgage Consultant, West Des Moines, Iowa – 2001 to 2004
Lead branch office of 24 representatives in total sales revenue and in customer satisfaction scores.
Firestone Agricultural Tire Company, Unit Leader, Des Moines, Iowa – 1998 to 2001
Team leader with 45 direct reporting full time employees including 3 supervisors.
World class results, surpassing goals in productivity, cost efficiency, quality, and safety.
My plan to share information, and reduce scrap cost was adopted as company best practice.
Ryko Manufacturing, Service Analyst/Support Supervisor, Grimes, Iowa – 1991 to 1998
Negotiated & implemented maintenance service agreements with Fortune 100 companies.
Managed an office staff supporting over 220 field service representatives covering 18 factory-direct service territories, and assisting 14 distributorships throughout the United States.
I was an integral part of the team to develop, implement, and improve quality systems to obtain internationally recognized ISO9001 quality certification.
Fawn Engineering, CNC Programmer / Press Room Supervisor, Clive, Iowa – 1988 to 1991
Programmed Amada and Weideman CNC turret punch presses.
Programmed Amada Brake Presses
Used ANSI code paper and steel tape programs, direct download, X&Y coordinates with trigonometric calculated offsets to punch center, misc. function (M-codes), as well as geometric function (G-codes). Familiar with Amada and Weideman programming software, Fanuc, 6M, and OP machine programming consoles.
Managed the pressroom on 3rd shift; Supervised a skeleton crew of Operators, Set-up Technicians, Material Handlers, and Maintenance personal to complete the daily “hot parts" list to assure no shortage related production downtime.
Completed all CNC programming for all shifts including revision updates as well as new releases.
Special projects included manufactured cost accounting for “make vs. buy" decisions, to assure both operational as well as cost efficiency.
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