Data Entry Customer Service
Resume:
Arriyon Conner
Galloway, OH *****
adt0iq@r.postjobfree.com
Well-qualified Transport/Logistics and Customer service coordinator. Proficient in handling complex customer issues, and substantial knowledge about supply chains and logistics networks. Experienced in troubleshooting and overcoming challenges.
Work Experience
Logistics Specialist
Federal Express - Grove City, OH
September 2021 to Present
• Coordinated incoming and outgoing shipments to maintain schedules.
• Tracked supply, equipment and product inventory quantities to maintain necessary levels.
• Tracked and managed transfer paperwork such as packing lists.
• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
• Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
• Worked with customers to integrate processes and correct issues.
• Achieved and maintained customer loyalty
Logistics Specialist
Army National Guard - Indianapolis, IN
October 2013 to Present
• Supervise and manage warehouse functions in order to maintain records, and parts.
• Trained in defense tactics
• Issued timely and accurate responses to both internal and external inquiries.
• Successfully led various training programs
• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
Logistics Coordinator
Neovia Logistics Services - Columbus, OH
July 2017 to September 2021
• Tracked orders and notified customers of status or potential delays.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Generated documentation and information required for customer shipments.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Priories and managed multiple projects in a timely manner Clients Service Manager
Lowe's - Columbus, OH
August 2014 to April 2018
• Met with customers to discuss service needs and offer available solutions.
• Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Trained [Number] less-skilled service workers on standards, efficiency and conflict resolution for best- in-class customer service.
Education
Business Management
Indianapolis - Columbus, OH
May 2013
Skills
• Microsoft Office
• Sold proficiency in Excel
• Microsoft Powerpoint
• Data Entry
• Excellent Phone Skills
• Microsoft spreadsheets
• Business Management
• Supply Chain
• Inventory Control
• Warehouse Management
• Logistics
• SAP
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