Steven Bruce
Customer Service
Zanesville, Ohio 43702
***********@*****.***
SKILLS
Efficient customer service professional with 5+years of experience. Possesses Strong leadership and communication skills while resolving a wide range of Customers concerns, complaints and issues. Ability to problem solve while making decisions based on Company policies and procedures and addressing Customers issues.
EXPERIENCE
ZANES FOOD MART, ZANESVILLE, OH - Drive-Thru Attendant
October 2022 - May 2022
●Took Customer Orders, while cashing them out Stocked coolers, tobacco, pop Managed front counterbalanced till and closed Drive-Thru
PUTNAM DRIVE-THRU, ZANESVILLE, OH - Drive-Thru Attendant
April 2022 - December 2021
●Assisted Customers with orders, while cashing them out Stocked Drive-Thru coolers inside and outside Managed front counter
CRENO’S PIZZA, NASHPORT, OH- Driver/Asst Manager
May 2022 - October 2019
●Prep work, made orders, delivered orders Answered phones, took orders, complaints/concerns Managed 6 employees Cashed out drivers, cashed out till, got deposit ready
TECTUM INC, NEWARK, OH - 2ND SHIFT CLEAN-UP/SHIPPING
August 2018 - March 1998
●Clean machines, warehouse, loaded/unloaded semi-trailers Assisted with other areas as needed.
EDUCATION
ZANESVILLE HIGH SCHOOL, ZANESVILLE, OH
May 1993
Diploma