Customer Service Food
Resume:
Address
STUTTGART, AR *****
***************@*****.***
*.************@*****.***
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** *****' food service management experience managing store with 22+ employees; experience covers profit / loss, personnel, payroll, disciplinary action, scheduling, sales, customer service, business development, organization management
Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
25 years' experience food and beverage industry; fast food and full service Enthusiastic team leader with strong communication, and organizational skill Capable of managing multiple projects while meeting deadlines and objectives Professional and reliable shift management
Self-motivated manager with the ability to meet, exceed, achieve deadlines and goals Mar 2021 - Jan
2022
Assistant Manager
Sonic
Stuttgart, AR, United States
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
Count money and make bank deposits
Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
Establish standards for personnel performance and customer service Investigate and resolve complaints regarding food quality, service, or accommodations
Keep records required by government agencies regarding sanitation or food subsidies
Maintain food and equipment inventories, and keep inventory records Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Order and purchase equipment and supplies
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining LINDSEY STADLER
Shift manager
Work Experience
and lodging facilities
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Schedule staff hours and assign duties
Assisting and Caring for Others
Communicating with Supervisors, Peers, or Subordinates Controlling Machines and Processes
Coordinating the Work and Activities of Others
Establishing and Maintaining Interpersonal Relationships Evaluating Information to Determine Compliance with Standards Handling and Moving Objects
Inspecting Equipment, Structures, or Material
Making Decisions and Solving Problems
Monitor Processes, Materials, or Surroundings
Monitoring and Controlling Resources
Operating Vehicles, Mechanized Devices, or Equipment Organizing, Planning, and Prioritizing Work
Performing for or Working Directly with the Public Performing General Physical Activities
Provide Consultation and Advice to Others
Resolving Conflicts and Negotiating with Others
Selling or Influencing Others
Staffing Organizational Units
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Experience with: Oracle Taleo, Intuit QuickBooks, Adobe Systems Adobe Flash, Food Service Solutions POSitive ID System Sep 2018 - Mar
2020
Shift Manager
Taco Bell
Stuttgart, AR, United States
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
Count money and make bank deposits
Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
Establish standards for personnel performance and customer service Investigate and resolve complaints regarding food quality, service, or accommodations
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary Review work procedures and operational problems to determine ways to improve service, performance, or safety
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Schedule staff hours and assign duties
Developing and Building Teams
Developing Objectives and Strategies
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
Judging the Qualities of Things, Services, or People Making Decisions and Solving Problems
Monitor Processes, Materials, or Surroundings
Operating Vehicles, Mechanized Devices, or Equipment Organizing, Planning, and Prioritizing Work
Performing Administrative Activities
Performing for or Working Directly with the Public Performing General Physical Activities
Provide Consultation and Advice to Others
Repairing and Maintaining Mechanical Equipment
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Selling or Influencing Others
Staffing Organizational Units
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Coordinating the Work and Activities of Others
Controlling Machines and Processes
Communicating with Supervisors, Peers, or Subordinates Coaching and Developing Others
Aug 2002 - Jan
2003
Associate's Degree, Early Childhood and Family Studies. National Park Community College
Education
Hot Springs, AR, United States
4.2 GPA HONOR STUDENT
DEAN'S LIST
PHI THETA SIGMA PLEDGE
January 2018 AR Food Handlers Licence
Certification for working in school cafeteria or banquet style September 2021 ServSafe certification
Food service certification requirement
Licenses and Certifications
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