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General Manager Lead Trainer

Location:
Houston, TX
Posted:
December 12, 2022

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Resume:

GREG A. GREENWOOD, CHA, CHIA

**** ****** **** *** *

Alvin, Texas 77511

Cell 817-***-****

adt0cz@r.postjobfree.com

Responsible, honest, and people-oriented individual with 26 years of experience in multiple hospitality corporate offices, hotels, and condominium operation teams. Looking for employment where I can put my Operations, Finance, Accounting, and Human Resources sound practices to work for the better of the company, team, and my career.

QUALIFICATIONS

Extensive knowledge of SOX, GAAP and Hotel Operations

Computer literate: M3 Accounting Software, Profitvue, Targetvue, Horizon, 21st Century Accounting, ACCPAC Plus and Bpi Accounting, Encore, Oracle Accounting, SAP A/P, Great Plains Accounting Software, Hotel Effectiveness, Kronos Timekeeper, ADP Payroll, Paycom Payroll 10-key by touch

Excellent understanding of current personnel objectives and employee handling

Forecasting, inventory, and general cashiering

Customer Service and Public Relations

Team Mentor/Leader

Excellent communication skills

Self-starter & fast learner, not afraid of job challenge

26 years with 100% compliance on corporate internal or SOX audits

EMPLOYMENT

Residence Inn Houston Medical Center/NRG Park (Moody National Companies) May 2021-Present

Houston, Texas

General Manager

Manage all aspects of hotel operations for a 182-room hotel with an annual budget of 7.6 million in revenue. Also compile/balance daily, weekly, monthly financial data to ensure accurate accountability and forecasting for the hotel. Collaborate with all departments to constantly achieve excellent guest service scores. Lead hotel to #17 ranking out of 846 Residence Inn hotels in the United States and achieved Marriott’s Diamond Circle Award for 2021 and trending to be two time Marriott Diamond Circle Hotel for 2022 as well.

Hilton Garden Inn NW/America Plaza-Hampton Inn Brookhollow (Aimbridge Hospitality) Sept 2020-March 2021

Houston, Texas

Consultant/Dual General Manager

Short term consulting assignment oversaw all aspects of two hotels operations a 172 room Hilton Garden Inn with 6400 sq ft of meeting space and a 81 room Hampton Inn, though current Pandemic times and potential sale of assets. Compile/balance daily, weekly, monthly financial data to ensure accurate accountability and forecasting for both hotels. Collaborate with all team members to constantly achieve excellent guest service scores.

Marriott Sugar Land Town Square (Remington Hospitality) Jan 2019-September 2020 (Covid Layoff)

Sugar Land, Texas

Director of Finance/Lead Trainer

Oversaw all aspects of Finance for 300-room hotel with 26,000 sq. ft. banquet facility with an annual budget of 18 million in revenue. Collaborated with department managers to constantly achieve excellent guest service scores and return the hotel to the glory days of ranking to #5 of brand and #1 hotel in Texas. While directing a staff of 2 my department were held accountable for all of company’s internal controls and maintained finance structures that achieved 100% compliance on quarterly Sarbanes Oxley audits. Also compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for all hotel outlets, while maintaining corporate revenue goal of 55% flow through for the hotel. Instructed and insured all hotel managers followed proper SOP’s and maintained accountability. Helped train and oversee development for newly appointed Asst. General Managers on property and Controllers in the field new to the company.

Hilton Garden Inn Houston Energy Corridor (American Liberty Hospitality) Jan 2016-Dec 2018

Houston, Texas

General Manager

Managed all aspects of hotel operations for a 190-room hotel with an annual budget of 6 million in revenue. Also compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for the hotel. Collaborated with all departments to constantly achieve excellent SALT service scores to lead hotel’s ranking goal into the top 25% of brand. Pilot hotel for beta testing of Hilton Garden Inn Brand, Food and Beverage standard changes and American Liberty Hospitality’s SOP changes.

Hampton Inn I-10 West/Energy (Moody National Companies) Feb 2014-Dec 2015

Houston, Texas

General Manager

Managed all aspects of hotel operations for a 119-room hotel with an annual budget of 4.1 million in revenue. Collaborated with all departments to constantly achieve excellent SALT service scores to push hotel’s ranking goal into the top 25% of brand. In my tenure at this hotel, I grew ADR $12 dollars while increasing RevPAR 8%. Also compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for the hotel, while maintaining revenue goal of 50% flow through for the hotel. Continued to use my accounting background to build, refresh, and streamline Corporate Accounting forms to make more efficient as well as updated and modified the Corporate Budgets for all 32 hotels managed by MNC. Received Rookie General Manager of the Year 2014.

Residence Inn Evansville (Remington Hospitality) Feb 2010-Jan 2014

Evansville, Indiana

General Manager

Managed all aspects of hotel operations for a 78-room hotel with an annual budget of 2.6 million in revenue. Collaborated with all departments to constantly achieve excellent guest service scores to increase hotel’s ranking into the top 25% of brand. Compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for the hotel, while maintaining corporate revenue goal of 55% flow through for the hotel.

Marriott Sugar Land Town Square (Remington Hospitality)

Sugar Land, Texas

Controller/Lead Trainer

Controlled all aspects of accounting for 300-room hotel with 26,000 sq. ft. banquet facility with an annual budget of 18 million in revenue. Collaborated with department managers to constantly achieve excellent guest service scores and achieved hotel’s ranking to #5 of brand and #1 hotel in Texas. While directing a staff of 2 my department compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for all hotel outlets, while maintaining corporate revenue goal of 55% flow through for the hotel. Helped train and oversee development for newly appointed Asst. General Managers on property and Controllers in the field new to the company.

Embassy Suites Houston near the Galleria (Remington Hospitality)

Houston, Texas

Controller/Human Resources

Controlled all aspects of Accounting and Human Resources for 150 room hotel and 65 associates. Compiled/balanced daily, weekly, monthly financial data to ensure accurate accountability and forecasting for rooms division as well as food and beverage outlets. Reconciled/input/collected all accounts payable and accounts receivable for hotel operations. Interviewed/hired/mentored active and new associates for all operations of hotel on Remington's SOP; as well as reviewed/input/reconciled payroll for entire hotel workforce.

Western International/Texas Western Hospitality Management (Corporate)

Dallas, Texas April 2006 – Dec 2009

Director of Hotel Accounting – 41 hotels (Marriott and Hilton Brands)

In my tenure I was part of the extensive growth in the accounting department, from April 2006 TWHM grew from 17 to 41 hotels and from an accounting team of 4 to 9 associates. Most hotels were the extended stay variety with 91 to 234 rooms with 1 or 2 outlets. All hotels were affiliated with Marriott or Hilton franchises; flags consisted of SHS, FFI, TPS, RI, CY, HWS, HGI and Hilton full service. As Director, I managed the acquisition of over 30 new hotels and the disposition of 9 hotels, due to newly built properties or ownership/management changes. Continually mentored and trained new associates with all acquisitions while reviewing monthly/yearly G/L, P&L, tax payments, and bank reconciliations for all properties. While Director, I constantly corresponded with Corporate Team, General Managers and Owners to streamline expenses/revenues for budget, forecasts, and percentages. Worked directly with corporate operations to assure quality communication between the field and its corporate counterparts for all financial and accounting audit purposes.

Highgate Holdings, Inc. (Corporate)

Irving, Texas Nov 2004 – April 2006

Senior Staff Accountant – 8 hotels

Supervised/trained hotel Controllers/Account Payable personnel regarding corporate accounting SOP. Reviewed corporate/hotel accounts payable, noting non-compliance with accounting standards. Personal hotel portfolio consisted of 8 hotels with a variety of franchises and privately named hotels ranging from a 100 room Howard Johnson to the historic 935 room Park Central Hotel, all located in/near New York Time Square area. Prepared monthly bank reconciliations for several corporate/hotel entities, while maintaining weekly/monthly hotel Guest/City Ledger reports and followed up on opportunities outstanding for hotel accounting team. Assisted Corporate Treasury department and supported bank relations for corporate and hotel bank accounts, handled upper tier financial distribution on newly acquired hotel portfolio.

Remington Hotel Corporation (Corporate)

Dallas, Texas July 2003 – Nov 2004

Senior Hotel Accountant – 6 hotels

Controlled 4 full service and 2 limited-service facilities with a total of 867 rooms under my supervision. Prepared monthly/yearly G/L, P&L and balance sheet accounts for all six properties. Compiled and balanced tax payments and bank reconciliations for each hotel. Corresponded extensively with the General Managers/Controllers of each property to balance expenses and revenues to budgeted forecasts. Continued to put forth previous knowledge in operations to train and oversee development for newly appointed General Managers and Controllers.

HOLIDAY INN SELECT DFW NORTH (Lodgian)

Irving, Texas July 2000 – Jan 2003

Controller/Area Trainer – 281 Rooms / 16,000 sq. ft. Meeting Rooms

VILLA DEL SOL CONDOMINIUMS (Individual Ownerships)

Corpus Christi, Texas Aug 1996 – July 2000

Asst. Controller/Human Resource Director – 411 Resort Condominiums



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