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Personal Support Worker, Customer Service, Continenece and Skin Care

Location:
Ennismore, ON, Canada
Posted:
December 12, 2022

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Resume:

STEPHANIE

REID

stephaniereid***@hotma

il.com

705-***-****

Ennismore, Canada K0L

1T0

Dedicated Environmental Services Housekeeping Attendant with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills.

PROFESSIONAL SUMMARY

General Motors Co - General Assembly

Oshawa, ON • 05/2022 - Current

Fairhaven - Environmental Services Housekeeper

Peterborough, ON • 06/2018 - 05/2022

WORK HISTORY

Maintained energy and enthusiasm in fast-paced

environment.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Worked to maintain outstanding attendance record,

consistently arriving to work ready to start immediately.

Completed durable assemblies and subassemblies with hand and power tools.

Followed outlined specifications to implement assembly plans.

Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.

Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

Identified machinery malfunctions by performing

troubleshooting tasks.

Assembled components with minimal supervision,

exceeding expected project milestones.

• Interacted with LTC staff, patients and families to SKILLS

• Cleaning bathrooms

• Dusting furniture

• Mopping and sweeping

• Window cleaning

• Floor scrubber machines

• Chemical handling

• Vacuuming and sweeping

Hazardous chemical

training

Carbolize rooms after

resident discharge

Follow Infection Control

Best Practice

• Cleaning techniques

• Sorting and washing laundry

Commercial equipment

operations

• Time-management abilities

Active listening and

communication

Health and Safety

Standards

• Multitasking Abilities

• PPE Compliance

Medical terminology

knowledge

• Recordkeeping strengths

• Building Maintenance

Toronto School of Business

Peterborough • 04/2000

Personal Support Worker

Kenner Collegiate Vocational

Institute

Peterborough, ON • 06/1997

High School Diploma

EDUCATION

Fairhaven - Personal Support Worker

Peterborough, Ontario • 12/2003 - 05/2022

demonstrate good customer service techniques.

Utilized chemicals and cleaning equipment to meet

facility's predetermined sanitation and cleanliness quality standards.

Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Verified cleanliness and organization of storage areas and carts.

Disposed of trash and recyclables each day to avoid waste buildup.

• Cleaned elevators, glass and planters in public areas. Wore necessary personal protective equipment to

minimize risks from hazardous materials, biohazards and other harmful substances.

Practiced established infection control methods to reduce risks to patients, families and medical staff.

Restocked room supplies such as facial tissues for personal touch with every job.

Proved successful working within tight deadlines and fast-paced atmosphere.

Worked flexible hours across night, weekend and holiday shifts.

Received and processed stock into inventory

management system.

Exceeded goals through effective task prioritization and great work ethic.

Trained new employees on departmental procedures and provided assistance in finding cleaning supplies

Practiced established infection control methods to reduce risks to patients, families and medical staff

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Documented vitals, behaviors and medications in client medical records.

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Trained and coordinated work of new support workers.

• Entertained, conversed and read aloud to keep patients mentally alert.

Provided safe mobility support to help patients move around personal and public spaces.

Monitored, tracked and conveyed important patient

information to healthcare staff to help optimize

treatment planning and care delivery.

Maintained frequent supervision of residents unable to call for assistance.

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Conferred with supervisor to discuss patient condition and medical care.

Used company software and databases to maintain

records of services performed and patient conditions.

Recognized and reported abnormalities or changes in patients' health status to case manager.

Documented residents' mental status, sleep and eating patterns in medical record books.



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