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Service Agent Front Desk

Location:
Avon, OH
Posted:
December 12, 2022

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Resume:

Delivrance Robinson

Cleveland, OH

adt0bp@r.postjobfree.com

216-***-****

Work Experience

STNA

Rocky River Healthcare of Westpark - Cleveland, OH January 2021 to Present

Adls with Drug Dependence Residents and Adls with Skilled and Geriatric Residents. Keeping them safe and assisting with activities of daily living

PCNA

Cleveland Clinic - Cleveland, OH

June 2020 to August 2020

I Work In The ICU Department Assisting RNs with a Critical Care Patients Whom Are On Vents,Trachs,BI- Pap, Heart Monitors, IVs, Accu checks.I Also Do 5,6,& 12 Lead EKGs. Hourly Charting on Epic, And Hourly Rounding On Patients.

STNA (State Tested Nursing Assistant)

MANOR CARE HEALTH SERVICES - Cleveland, OH

November 2019 to March 2020

Ad's with Rehab Patients. Assist with ROM, ADLS, Therapy Assistances and Mobility Assist. Monitor weights, I&O, and keep safe.

STNA

Regency Hospital Company - Middleburg, OH

March 2018 to July 2019

Work At A LTACH Caring For patients on Vents, Trachs and Bi-pap Machines and Cardiac Monitors. ADLs, I&O, ROM, Mobility Guidance, Comfort Care..etc

STNA

Royal Oak Nursing & Rehab - Middleburg Heights, OH August 2014 to February 2017

Caring For Dementia And IV Therapy Residents..ROM...I&O...Being A Companion And Resident Advocate STNA

Villas Camillus Nursing Home - Columbia Station, OH January 2011 to October 2013

ADL's With Dementia Residents

STNA

Kindred Healthcare - Cleveland, OH

January 2009 to November 2011

Caring for Trach Patients..Vent Patients ..Completing Vital Signs...Doing EKGs...ADL's I & O..Monitoring Heart Machines..etc

PBX Operator

Sheraton Hotel - Cleveland, OH

June 2003 to December 2005

I would answer the hotel phone line's and update the hotel Itinerary Board, Assist guests with hotel services, guest service agent.

Medical Team Assistant

Cuyahoga County Sheriff's Department - Cleveland, OH April 2000 to September 2005

Health Assess and Screen Inmates In Off The Streets. Do Accu checks and TB Screening. Venipuncture and Lab Testing On All Inmates, Assisting with Classifying Inmates to their cells. Assist MD & RN with Medical Emergencies In jail.

Education

Diploma

John Hay High School

No

Bryant and Stratton

Skills

• Stna

• Phlebotomy & Lab Asst (4 years)

• PBX/Front Desk (2 years)

• Point Click Care & Microsoft Office (3 years)

• Driving for DD Homes and Tranport Medical Supplies (2 years)

• CNA

• Dementia Care

• Venipuncture

• EMR Systems

• Vital Signs

• Guest Services

• Alzheimer's Care

• Patient Care

• Laboratory Experience

• Home Care

• Critical Care Experience

• ICU Experience

• Epic

• Medical Imaging

• Caregiving

• Hospice Care

• Medical Office Experience

• Nursing

• Hospital Experience

• Problem-solving

• Flexibility

• Team Work

• Reliability

• Experience Administering Injections

• Medical Records

• Phone Etiquette

Certifications and Licenses

STNA

January 2005 to Present

My First STNA License was In 1997..and Again In 2005(current) CNA

CPR Certification



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