Data Entry Customer Service

Qualification and skills

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Excellent knowledge of MS Excel and other MS Office packages

Good working with people, possess excellent analytical and problem-solving skills along with excellent communication skills.

Over 10 years of experience in data processing in various fields.

Over 5 years of experience handling customer service issues

WORK EXPERIENCE:

Navigate Affordable Housing CMS Assistance May 2019 to Nov 2022

Sending 190 days and 150 days Contract renewal and Rent adjustment emails to property management agents.

Sending out OCAF letters, Detailed checklist and follow up emails to management agent and owners.

At 140 days before contract/funding expiration, begin sending weekly reminder of when the paperwork is due.

Creating UA spreadsheet using Excel.

Review the complete documentations once receiving.

Assigning properties to next CMS using the spreadsheet.

Chester’s Chicken Position: Manager April 2018 to May2019

Reporting daily sales, managing profit and loss using Excel.

Ordering products from product providers and send them order by excel sheet and receipt.

Opening and closing store in proper manner.

Creating employees’ schedules by using Excel formats.

Managing about 4 employees per shift.

Honda Position: Data entry and file Jan 2017 to Sep 2017

Data entry all the sales paper work made by salesperson.

Data entry all the sales receipts and file them in filing drawer.

Assisting agents with the inquires.

State Farm (Randstad) Position: Data Entry Oct 2016 to Dec 2016

Data entry all the client’s information in the secure system.

File the claims in the appropriate system for agents.

America’s Value Channel Inc. Data Entry and customer service clerk Sep 2006 to 2010

Entering and tagging jewelry and gem stones received from vendor.

Importing large vendor purchase orders into AVC’s data base.

Interact with accounts and inventory department to verify accuracy of data.

Constantly interacting with customers regarding customer service issues and logging information for use by other departments.

Updating AVC database for receipts of inventory from vendors.

EDUCATION:

Two years degree in Arts from Punjab, India

REFERENCES:

Available upon request

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