Cathy Clarke 202-***-**** adt0ay@r.postjobfree.com

Dedicated, self-motivated team player who possesses managerial and administrative experience. Background includes office automation, data entry, and records management. Proven leadership and training skills with people of various ages, genders, and ethnic backgrounds. Strong communication, interpersonal and analytical skills. Able to quickly identify problems and successfully implement solutions.

Education, Skills, and Certifications

COPS Management System (CMS) • COPS Call Tracking • COPS Count Survey System • Microsoft OS • Internet Applications • Team player • Excellent time management skills • Conflict Management •

Certified: EPIC Systems • Certified: American Sign Language • Data analytics

Experience

Case Processing Specialist/Department of Justice, Washington, DC 2017 - 2022

Developed criteria and performed database queries to conduct searches on complex databases; reviewed legal documents and extracted relevant information, applied detailed rules and procedures in a deadline-driven environment; performed self- and peer quality assurance reviews; performed clerical duties such as document assembly, photocopying, and filing.

Administrative Assistant III/McKing Consulting Corporation, Rockville, MD 2004 - 2016

Provided quality control procedures for Federal Emergency Management Agency (FEMA); utilized the

Department of Homeland Security (DHS) integrated security and access control system; processed 1199A Fire Grant forms and Fire Prevention Grants; answered customer service questions and inquiries from grantees throughout the United States.

Administrative Secretary/US Conference of Catholic Bishops, Washington, DC 2004

Provided administrative and secretarial support to the Office of Accounting Services, processed Accounts Payable Requests to backup and supplement the Accounts Payable Clerk, produced standard correspondence, departmental documents, and data entry; received front desk visitors and callers; maintained office supplies and inner and outer office mail transmittal.

References Available Upon Request