Melissa Boulet

Exceptional work ethic with a thirst for opportunity!

Denham Springs, LA 70726

adt0ae@r.postjobfree.com

+1-225-***-****

As a single parent of 2 growing boys, I learned to view challenge and adversity as tools used by life to sharpen skills and critique skill sets when needed. Parenting and on-the-job experiences seem to demand the same quick thinking, ever-changing mindset in order to succeed, as well as the constant reminder that I will never have mastered it all, no matter how much I experience, I will always have so much more to learn... And I look forward to each lesson I've yet to encounter. Authorized to work in the US for any employer

Work Experience

Product Specialist/Sales

SSG Maine - Westbrook, MA

April 2022 to September 2022

I accept inbound calls, pitch a sales pitch, upsell and cross sell to each customer, take payment information, disposition the call and thank them for calling. Server/waitress and caterer

Drusilla Seafood Restaurant - Baton Rouge, LA

June 2019 to March 2022

Ensure quality and enjoyable dining experience from couples of 2, or families of 4-6, to large parties of 25 or more. I often work parties booked in our private dining rooms and also work with one more server for an extra large group that is too large to accommodate on the restaurant side and that service is done on the catering side.

Sales Associate

Stage Stores - Eunice, LA

February 2013 to January 2017

• Provided a quick and exceptional customer experience

• Assisted customers with locating items

• Responsible for resolving all customer complaints

• Answered customer questions

• Responsible for the Mens department

• Served as team lead

Education

Associate in Radiology Technology

LSU Eunice - Eunice, LA

January 2008 to November 2010

High school diploma in General Studies

Eunice High School - Eunice, LA

August 1995 to May 1999

Some college

Skills

• Sales Experience (5 years)

• Customer Service (5 years)

• Serving Experience (5 years)

• Catering (3 years)

• Host/Hostess

• Banquet Experience (3 years)

• POS (5 years)

• Typing (3 years)

• Restaurant Experience (5 years)

• Bartending

• Upselling (5 years)

• Busser

• Microsoft Word

• Cash Handling (7 years)

• Food Service

• Cashiering

• Hospitality (5 years)

• Basic math (10+ years)

• Sales (5 years)

• Retail sales (5 years)

• Kitchen Experience

• Guest Services

• Medical Terminology (3 years)

• Pricing

• English (10+ years)

• Microsoft Office (4 years)

• Cleaning Experience

• Laundry

• Computer Skills (10+ years)

• Computer literacy (10+ years)

• Cooking

• Merchandising

• Phone etiquette (5 years)

• Time Management (10+ years)

• Microsoft Outlook

• Medical imaging

• Laboratory experience

• Leadership

• Front desk

• Medical office experience

• Supervising experience

• Data entry

• Medical Records

• Communication skills

• CRM software

• Customer support

• Clerical Experience

• Serving

• Microsoft Excel

• Food Preparation

• Operating systems

• Mobile devices

• Negotiation

Assessments

Human Resources Skills: Compensation and Benefits — Highly Proficient January 2019

Measures a candidate's knowledge of compensation and benefits programs. Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

January 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical terminology — Highly Proficient

January 2021

Understanding and using medical terminology

Full results: Highly Proficient

Call center customer service — Highly Proficient

February 2021

Applying customer service skills in a call center setting Full results: Highly Proficient

Sales skills — Proficient

February 2021

Influencing and negotiating with customers

Full results: Proficient

Customer service — Highly Proficient

February 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Verbal communication — Expert

February 2021

Speaking clearly, correctly, and concisely

Full results: Expert

Scheduling — Highly Proficient

March 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Cashier skills — Highly Proficient

June 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

General manager (hospitality) — Highly Proficient

June 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Highly Proficient

Call center customer service — Highly Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Front desk agent (hotel) — Expert

April 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Protecting patient privacy — Proficient

September 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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