Gianna Marrero
Cleveland, OH *****
adt09q@r.postjobfree.com
Seeking a position where I can use my skills and hard working abilities to benefit my employer and be of service to others.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Resident Assistant/Caregiver
East Park Retirement Community - Parma, OH
June 2021 to Present
• Assist Resident in daily tasks, dressing, undressing, showering
• Assist Resident with eating, drinking if needed.
• Get reports and give reports to Nurse and other caregivers covering shift.
• Deliver food trays to Residents
• Set up dining tables
• Serve Residents their meals
• Bus and wipe down tables when mealtime is over.
• Clean Residents Apartments when necessary
• Sort and distribute mail to Residents and Administration
• Cover receptionist duties as needed
• Experience working with Memory care residents.
Cashier/Deli/Catering Associate
Constantinos Market - Cleveland, OH
September 2018 to November 2020
• Greet customers when they arrive at Deli counter and ask for their order.
• Keep all equipment cleaned and sanitized.
• Slice, cut, weigh and price deli items.
• Cut meat and vegetables for sandwiches and salads.
• Prepare a variety of sandwiches, wraps and cold salads for display case.
• Have experience as a Front end cashier and have knowledge of POS systems.
• Train new hires in both Deli and front end positions.
• Bake and prepare bakery items as needed.
Concessionaire/Server
Driftwood Restaurants and Catering (At Playhouse Square) - Cleveland, OH November 2017 to September 2018
• I served and distributed food and beverages to guests at shows in all the Theaters in and associated with The Playhouse Square District.
• I served food and beverages to guests in the Loge section of The Connor Palace
• Prepared and baked soft pretzels, make coffee, clean out coffee urns.
• I ran POS as a Concessionaire in stands I was assigned to.
• I counted in cash draw and tally inventory at end of shows to show what was sold and how much was made in monetary and credit sales.
• In my position I greeted guests and guided them to the different theaters. Cashier/Manager
Jack Frost Donuts - Cleveland, OH
March 2016 to January 2017
• Ordered and kept inventory of supplies and was responsible for Accounts Payable.
• Assisted clients in sales and troubleshooting when there was a problem as needed.
• Maintained/ Ordered Stock Accounts payable/Receivable.
• Answer phones, routed calls and took messages.
• Routed mail, Handled Customer Service, Payroll Distribution Secretary/Receptionist
Bridgeway Mental Health Services - Cleveland, OH
September 2001 to March 2003
- Cleveland, OH
● Worked on day to day basis with one Head Psychiatrist and seven Psychologists.
● Maintained patient records, updating when necessary.
● Scheduled and maintained patient appointments and records.
● Answered telephones, routed calls.
● Opened, sorted and routed mail.
● Kept record of all patient payments Assist in whatever capacity is needed Secretary/Receptionist
Jacobi Medical Center - New York, NY
November 1995 to June 2001
Design databases, Spreadsheets and create reports ● Answer incoming lines, screen calls, take messages ● Log and keep tally of all trip sheets for all vehicles ● Research and type quarterly and Annual fleet reports ● Receive job related calls and dispatch personnel Supervise 21 motor vehicle operators Keep record of all PETS calls ● Type and process all vendor requisitions ● Type motor vehicle operators monthly schedules ● Type overtime sheets, memos, letters, vehicle data ● Assist in Administrative Office and Patient Transportation Office as needed ● Generally assist in the daily functions and routine of the Non-Emergent Transportation
Dept
Education
Certificate in Word Processing
F.E.G.S. Trade and Business School - New York, NY
September 1988 to March 1989
High school diploma or GED in Word processing
FEGS TRADE AND BUSINESS - New York, NY
March 1988 to December 1988
Skills
• Food Service (2 years)
• Type 60WPM (10+ years)
• Bilingual (10+ years)
• Scheduling
• Billing
• Filing
• Receptionist
• Microsoft Office
• Sales
• Microsoft Excel
• Training
• Coffee Experience
• Catering
• Databases
• Meat Cutting
• Proficient in Point of sales (5 years)
• Retail Sales (5 years)
• Customer service
• Office experience
• Front desk
• Time management
• Cooking
• Computer literacy
• Caregiving
• Memory Care
• Residential Cleaning
• Home Care
Languages
• Spanish - Expert
Certifications and Licenses
Certified Clerical Associate III
November 1999 to Present
Certified as a Clericak Assiciate
CPR Certification
CNA
First Aid Certification