Marvin Lloyd Horne

Laveen, AZ Cell: 602-***-**** Email: adt074@r.postjobfree.com

Summary

Performance driven, self-motivated, and dedicated retail professional. I bring more than 20 years of experience impacting organizational presence, profitability and performance through my broad based experience in retail management, merchandising and new store setup. Proficient in cost and expenditure control with an understanding how productivity relates to larger financial challenges. Demonstrates leadership and direction through my on the floor leadership style. Recognized as a forward thinker focused on key organizational objectives. Consistently exceed rigorous organizational expectations. Capable of multitasking within fiercely competitive and fast-paced environment, without compromising the project quality. Currently preparing to take the NAPSRx's Pharmacology/Pharmacy Sales Training exam.

Highlights of Experience

Scheduling Background

P&L Reviews

Inventory Control

Payroll and Staffing

Training Large Staff

Expense Management

Succession Planning

Merchandising

Reducing Shrinkage

Multiple Stores

Trained Future Store Managers

Report Analysis

Consistently surpass goals

Efficient Multi-tasker

Conflict Resolution

Community relations

Brand Ambassador

Professional Experience

CVS Pharmacy Store Manager 2008-2016 Phoenix, AZ

Notable Success

Helped my store exceed the sales budget over 10% without tobacco sales

Shrink reduction over 1.5% in a high shrink store

With store closure one year due to a fire, I was able to improve the depth and strength of my district by becoming a staffing resource. My staff went to other stores and improved the district.

Store Responsibility Areas

Leadership

Payroll for entire store. (Pharmacy and Front Store)

Store visit prep for DM, regulatory agencies, and corporate.

New store setup and store closures.

Planning Execution

Responsible for store merchandising and standards.

Scheduling of staff to make budget.

Payroll for entire store. (Pharmacy and Front Store)

Customer Service

Solicits customer feedback to understand customer needs and the needs of the local community

Employee Development and Team Building:

Develops the store management team to deliver exceptional guest service in all departments.

Drives the implementation of company programs by motivating and supporting the store management team to develop and implement action plans that meet operational and organizational objectives.

Hiring of staff which includes training and development.

Conduct store meetings.

Write and conduct performance reviews.

District resource for training, support and staffing.

Team Building & Leadership

Cross-trained as Store Manager to work in Pharmacy, This would include pick-up and drop-off.

Proactively action plan for Board of Pharmacy for Front Store and Pharmacy.

Store Manger would communicate in any misses on audits since there is a no tolerance policy audits.

Partner with Pharmacy in preparation for Loss Prevention audits. This audit would dive into policy and procedure which would incur loss if not followed.

Circle K Store Manager 2007-2008: Phoenix, AZ

Notable Success

Partnered with Tempe Beach park to staff a CVS on-site store for a Fergie Concert in charge of planning, marketing and staffing

Change the perception of the store and foster a safer environment for staff, loyal customers and the police department.

Store Responsibility Areas

Leadership

Responsible for store merchandising and standards by following merchandising planning and experience

Scheduled staff to make budget during high volume and low volume seasons

Planning Execution

Conducted weekly audits of cigarettes, liquor and bee

Responsible for maintenance of ATM (filing and ordering currency)

Transported bank deposits and change orders

Bashas Customer Service Manager 2007-2008: Phoenix, AZ

Notable Success

Worked with Store Manager who was nominated for Director of the Year

Supervised the store along with high perishable departments such as bakery, deli, produce meat and pharmacy

Responsible for setting up mandatory community service for the store on a volunteer basis (St. Vincent de Paul, Habitat for Humanity, several food banks, etc.)

Store Responsibility Areas

Leadership

Scheduled staff to make budget

Responsible for hiring, termination an training front store staff

Cross trained staff to work in all departments

Planning Execution

Conducted inventory preparation and management for yearly inventory

Responsible for store merchandising and presentation for presentation each season

Skills

Microsoft Outlook, Excel, PowerPoint, Kronos payroll, IBM POS, Telxon, Symbol RF units, retail and RX reports (inventory, P & L, etc.)Extensive sales training when selling Life insurance. Cornell Distance Learning for retail management. Ministerial training classes: writing sermons, public speaking, teaching, and counseling.

Had Life and Health, P& C, Series 6 & 43 licenses.

References upon request

Contact this candidate