To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Work History
2020-06 - Current
Receptionist
Dr HUGH ALLISON GENERAL PRACTITIONER, kingston
●Answered the central telephone system and directed calls accordingly.
●Managed multiple tasks and met time-sensitive deadlines.
●Confirmed appointments, communicated with clients and updated client records.
●Corresponded with clients through email, telephone or postal mail.
●Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
●Answered phone promptly and directed incoming calls to correct offices.
●Responded to inquiries from callers seeking information.
●Maintained confidentiality of information regarding clients and company.
2012-01 - 2015-10
Chef
SMITH'S COOK SHOP, kingston
●Monitored line processes to maintain consistency in quality, quantity and presentation.
●Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
●Trained kitchen staff to perform various preparation tasks under pressure.
●Maintained well-organized mise en place to keep work consistent.
●Collaborated with staff members to create meals for large banquets.
●Verified compliance in preparation of menu items and customer special requests.
●Modernized work processes to reduce guest wait times and boost daily output.
●Placed orders to restock items before supplies ran out.
●Handled and stored food to eliminate illness and prevent cross-contamination.
●Oversaw grill, stove and oven and cleaned equipment after every shift.
●Cooked memorable dishes that brought new customers into establishment.
●Prepared meals from scratch using authentic, popular recipes to generate repeat business.
●Collaborated with other personnel to produce and modify menus and selections.
●Interacted with guests to obtain feedback on product quality and service levels.
2014-03 - 2015-06
Product Promoter
CREATIVE OPTION & PROMOTIONS
●Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
●Visited trade shows, stores and community organizations to demonstrate products or services and answer questions from potential customers.
●Identified interested and qualified customers to provide potential customers with additional information regarding product.
●Demonstrated and explained [Product] to over [Number] customers daily to persuade customers to purchase product.
●Provided product samples, coupons and informational brochures to persuade people to buy products.
●Collaborated with media representatives to optimize coverage of special events.
●Motivated team members to meet and exceed sales targets.
●Identified potential marketing opportunities to increase brand awareness.
●Contacted businesses and civic establishments to arrange to exhibit and sell merchandise.
2010-09 - 2013-06
PRESIDENT OF PARENT TEACHER ASSOCIATION
FOUR PATHS BASIC SCHOOL, KINGSTON
●Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
●Resolved problems, improved operations and provided exceptional service.
●Created plans and communicated deadlines to complete projects on time.
●Actively listened to customers' requests, confirming full understanding before addressing concerns.
●Developed team communications and information for meetings.
●Conducted research, gathered information from multiple sources and presented results.
●Demonstrated respect, friendliness and willingness to help wherever needed.
●Improved operations through consistent hard work and dedication.
●Collaborated with team members to achieve target results.
●Maintained energy and enthusiasm in fast-paced environment.
●Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
●Proved successful working within tight deadlines and fast-paced atmosphere.
●Prepared variety of different written communications, reports and documents.
Education
2022-12
2022-12
2018-01 -
2018-05
Food safety: Good manufacturing practices (GMP) in food industry
Alison CPD certification service
No Degree: COMPUTER APPLICATION FOR THE OFFICE
THE UNIVERSITY OF THE WEST INDIES OPEN CAMPUS JA - OMNI PLAZA MAY PEN
2016-04 - Current
No Degree: CHEF DE PARTIE
EBONY PARK HEART ACADEMY - EBONY PARK TOLL GATE CLARENDON
2012-07 - 2012-12
No Degree: COMMERCIAL FOOD PREPARATION
EBONY PARK HEART ACADEMY - EBONY PARK TOLL GATE CLARENDON
2010-05 - 2010-11
High School Diploma
FOUR PATH TRAINING CENTER - FOUR PATHS PO CLARENDON
2001-09 - 2004-06
High School Diploma
GARVEY MACEO HIGH SCHOOL - VERNAMFIELD PO BOX 490 MAY PEN,CLARENDON
Nicola Smith Palmer
Chef/Receptionist
Contact
Address
Kingston, 01
Phone
adt04b@r.postjobfree.com
WWW
https://bold.pro/my/nicola-smithpalmer/520
Skills
Verbal and written communication
Telephone skills
Time management
Bookkeeping
Organization skills
Scheduling
Customer/Client relations
Languages
ENGLISH
JAMAICA CREOLE
.