Michal Pasek

adt007@r.postjobfree.com – Mobile: 630-***-****

*** ****** *****, **** ****, IL 60191

Director of Operations & Quality

** - **** ********** ****** *********** by fast-track promotions to positions of increasing responsibility. Champion of top-flight operations and quality assurance programs and process improvements that drive organizational excellence and financial improvement. Expert communications, leadership, and vendor and client relationship management skills. Strong track record for creating, implementing, and enforcing successful policies and procedures.

Areas of Expertise

Manufacturing Operations - Quality Assurance – Logistics – Pricing & Sourcing – Process Improvement – Budget Management – Inventory Control – Performance Management – Negotiations – Production Methods – Teambuilding – Vendor Relationship Development – Training & Development – Customer Relationship Management – Shipping & Receiving

Professional Experience

O&K American Corp. – Chicago, IL 1998 to Present

Industry-leading manufacturer of CHQ steel wire

GM Operations & Facilities (2016 to present)

Operations Manager (2012 to 2016)

Quality Assurance Manager (2000 to 2011)

Quality Assurance Manager Assistant (1999 to 2000)

Quality Control Raw Material Receiver (1998 to 1999)

Quality Control Final Inspector (1998)

Drives the operations and daily workflow of 40-person operation team with complete planning responsibility for budget. Builds and maintains strong relationships with core customers and key vendors and resolves major customer and vendor complaints. Determines all operating procedures and production methods for all manufacturing. Oversees calibration of gages used during production and inspection processes. Determines manufacturing feasibility based on thorough analysis of customer specifications. Led the construction of 3 metallographic labs and currently manages operations for the largest facility. Facilitates safety training sessions.

Operations:

-Recruit, develop and mentor team of supervisors and their direct reports

-Increased productivity of WD department by 10% by introducing new draw die material, improving plant scheduling process and involving sales departments to minimize changeovers on machines

-Reduced rework in CH department by 30% over two years

-Reduced all plant nonconformances by 91.7% from 2016 to 2021

-Achieved superior quality levels measured from 2016 to 2021 vs sister plant (26.53% vs 73.47% of total rejects)

-Led improvement projects of annealing department (heat treat) to eliminate decarburization / carburization nonconformances by successful improvement of furnaces maintenance program

-Reduced off duty, light duty days and lost time accidents by partnering with Work Compensation insurance broker and implementing program to change safety culture

-Implemented regular safety training sessions and coaching for supervisors and their teams

Quality Assurance:

-Spearheaded Vendor Development Program that reduced internal and external rejections related to raw materials by 90% over 6 years.

-Eliminated nonconforming products through reduction of secondary inventory by 55% over 5 years.

-Acquired ISO/TS 16949 certification and managed approval processes for newly acquired facilities.

Personnel Management:

-Reduced hours worked by 6% over 2 years by restructuring scheduling model for QA department.

-Achieved and has consistently maintained the highest retention rate within the company for QA personnel.

Process Improvements:

-Increased QA productivity by 25% — from 4 to 5.25 pieces — in measuring units inspected per hour by retraining workforce and implementing new processes.

-Implemented a corrective action process that reduced internal / external initiated CARs by 70%.

Education & Professional Development

Quality Management Certificate, Quality Control Academy, LaGrange, Illinois

Bachelor of Arts in Business Administration, National Louis University, Chicago, Illinois

Industrial-Electric & Electronic Automation Diploma, Zespol Szkol Technicznych, Tarnow, Poland

Technical Skills

Microsoft Office Suite, Lotus Notes, Gage Pak, PaxIt

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