Industrial Training Customer Service

JERRY RIIS WILSON

Address: Box CO ****, Tema.

+*33-(0-243******

********@*****.***

AREAS OF EXPERTISE:

• Asset reconciliation

• Sales & Brand promotion

• Forex trading

• International trade facilitation

• Settlement

• FX trading & business development

CAREER PROFILE:

Focused, analytical and strategic thinking financial professional with rich experience trading, portfolio valuation, business development,reconciliation and international trade seeking a role in your highly esteemed institution. WORK EXPERIENCE:

Media Partner January, 2022- Now

Alliance Token DEFI.

• Promoting the alliance token crypto brand, expend its reach across the media space and in turn generate more sales for the company.

• Acting as an ambassador for the alliance token crypto brand. Independent Representative January, 2021- Now

QNet Limited, Hong Kong.

• Leads a team of 6 in implementing strategies to increase sales and revenue growth in support of company growth.

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.

• Overseeing the activities and performance of the sales team, through motivation, counseling and product knowledge education.

Operations Assistant March, 2017- Oct,2020

Standard Chartered Bank, Ghana, Securities Services.

• Reconciliation of assets held under custody with fund managers and trustees.

• Assist in ensuring all trades, cash transaction, corporate actions and queries are executed in accordance with authorized instructions.

• Manage effective relationship with fund managers, staff and trustees.

• I was part of a deal team that raised $340M for MTN during their IPO.

• Compliance and risk management.

Forex Trader, Supervisor September, 2015 – 2017

Blue Point Trading Worldwide Ltd. British Virgin Islands. & Learn To Trade, UK

• Trading the forex market using the Eliot wave principle.

• Proactively identified performance gaps and implemented process improvement.

• Determining market sentiments via research, valuation and data analysis.

• Forecasting and risk management.

• Handled new hire training for various tasks and kept employees updated through frequent meetings.

Inspector, Supervisor December, 2011- August, 2015 Bureau VERITAS Group (BIVAC International Ghana)

• Training of staff on health, safety, inspection and general work ethics.

• Communicated corporate objectives and implemented initiated strategies to maximize company sale and accelerate revenue growth in support of corporate objectives.

• Played a key role in the operations team, responsible for relationship building and a liaison between GRA customs division and BIVAC to facilitate trade at the eastern frontier.

• Conduct benchmarking analyses and negotiations to ensure clients obtain best price, benefits and terms of service.

• Inspection, valuation and assessment of imported goods at the various land borders.

• Researched on the smuggling of rice, sugar, cloths other high-risk goods into the country and it’s impact revenue.

• Negotiated with an angry customer to maintain our company, saving revenue of

$48,000 per year.

Industrial Training: Ghana Ports & Harbours Authority 2011

• Vetting of operational and non-operational earnings.

• Auditing of stevedore time sheet, vessel handling, receipt and banking.

• Report writing.

Laboratory Technician, Tema Steel Company Limited, Tema. 2008-2010

• Analysis of products to ensure they conform to standards.

• Procurement of raw materials chemicals for the production of iron rods and other steel products for the company.

• Monitoring stock levels, tracking products to make sure they arrive at their destination and overseeing the arrival of shipments.

National Service Korle Bu Teaching Hospital 2007-2008

• Assisted in the procurement of drugs, chemicals and other equipment for the hospital.

• Provides reports in relation to work and equipment as required.

• Undertake miscellaneous duties as requested or directed. EDUCATION

CERTIFICATES

Certificates in customer service training (L’aine Services ltd) Certificates in basic first aid training (Ghana Red Cross Society) Certificate in environmental health and safety training (Bureau Veritas) E-LEARNING COURSES BY STANDARD CHARTERED BANK

Certificate in enterprise risk management framework. Certificate in anti-money laundering & counter terrorist financing. Certificate in rejecting bribery & corruption.

BSc. Physics

Kwame Nkrkumah University of Science and Technology, Kumasi-Ghana 2003-2007 Diploma in financial management

Institute of commercial management, UK, 2010

Senior High School Certificate (Pure Science)

Chemu Senior High School, Tema Ghana 2000-2002

LANGUAGE SPOKEN

English, Ga, Twi & Ga adangbe

COMPUTER SKILLS

Microsoft suit (word, excel, powerpoint), seccure, S2B & EBBS HOBBIES

Reading, Swimming and Listening to music.

REFERENCES

Mr. Samuel Opoku Amoh

Employee Relations Specialist

Africa World Airlines

PMB CT67, Accra, Ghana

Tel: +233 055*******

E-mail: ******.****@**************.***

TetteyFio, Harrison

Head of Securities Service,

Standard Chartered Bank, Accra Ghana.

Tel: +233 050*******

Email: ********.*********@**.***

Contact this candidate