Medical Assistant Customer Service
Resume:
Heather Schuler
● Hammonton, New Jersey
**********@*****.***
Inspector/Packer
Qualifying Experience
Filing
Customer Service Prompt and Dependable Culturally Diverse EPIC Software Safety Supervisor
Universal Precautions
Document filing and organization
Basic clerical and administrative skills
Good organizational skills with the ability to multi-task Maintained and promote teamwork with all staff.
Maintained confidentiality of patient information. Coordinates with other healthcare workers to solve problems. Complete work in established/reasonable timeframes and assures proper billing. College: Associate’s Degree in Business Administration from American Intercontinental University, concentration Medical Billing and Coding. Relevant Education and Training: Patient care and communications, laboratory procedures, health insurance basics and claims processing, medical ethics and law, computerized billing, Office Machines, Phlebotomist, Blood bourn pathogens, HIPPA, Medical Sanitation, customer service, Equal Opportunity, Administration, inventory, dealing with difficult customers, AED, first aid, CPR.
Related Experience
Cashier, Tom Thumb, Lake Stevens WA. 06/2017 – Present
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Examine personal identification to insure customer was old enough for purchase.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Compile and maintain non-monetary reports and records. Military Spouse, College Student and Volunteer, Everett WA 2008-05/2017
- Provided stable home while spouse was fulfilling military Duties.
- Managed household maintenance and repairs.
- Developed and executed household budgets.
- Provided housekeeping, cooking and laundry services.
- Planned and orchestrated cross country relocation from Wisconsin to Washington.
- Volunteering as Girl Scouts of America.
- College student completed AA in Business Administration.
- College Student completed classes in medical assistant career.
- Time Management: Schedule appointment, maintain records, multi-task and manage for individual schedule.
Customer Service Manager, McDonalds Pocomoke, MD 2006-2008
- Key holder and Swing manager in charge of shift of 20 employees, food safety, checking in truck order, make change and count safe, quality control, promote new products, bank deposits, keeping track of food waste.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.
- Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Order and purchase equipment and supplies.
Other Education
Everest College Newport News,VA ; Medical Assistant
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