Service Representative Medical Billing
Resume:
Kandice George
Clerical/Medical/Billing
Texarkana, TX 75501
*************@*****.***
• Experience healthcare profession with over ten years' assisting and caring for others in medical settings
• Physically and mentally energetic with an ability to work under high pressure
• In-depth understanding of medical terminology, sanitation practices adopted at health care clinics, first aid and CPR and professional ethics
• Can easily manage the medication process as well as maintenance of room and records
• Knowledge of operational tasks, maintaining digital records, billing, accounts payable, accounts receivable etc.
• Multiple years' experience in warehouse/production, restaurant/culinary, and retail/sales industries Work Experience
Insurance Agent
Lincare - Texarkana, TX
May 2022 to Present
Position consist of Insurance verifications, Insurance authorizations, detailed documentations, faxing submitting authorizations, hcpc codes, icd-10, icd-9, CPT, held sales accounts Eyewear Consultant
Myeyedr - Texarkana, TX
October 2020 to May 2022
• excellent communication skills,an interest in health and a desire to improve people's quality of life, to be able to work with precision, an ability to put nervous patients at ease, to be able to concentrate while doing repetitive tasks, to be well organized Medication Technician
Edgewood Healthcare - Texarkana, TX
March 2020 to September 2020
Administered meds to patients, 12 hour shifts, faxed orders to pharmacy, documentation daily on patients Employee Service Representative
Healthcare Express - Texarkana, TX
July 2018 to September 2019
Employee related accounts, handle accounts, accounts payable. Accounts receivable. Payment posting, Microsoft excel, microsoft word. Medicaid/medicare/ bcbs
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Assisted customers in person
• Created customer appointments
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
• Provided excellent technical support
Patients Account Representative
Healthcare Express - Texarkana, TX
June 2018 to September 2019
Customer service, handle accounts contact patient regarding balances, commercial insurance. Accounts receivable,Accounts payable. requesting and reviewing insurance claims and denials, and organizing and sorting out disputed claim requests and forwarding them to the appropriate department. Certified Medication Aide
Retreat at Kenwood - Texarkana, TX
February 2018 to June 2018
administering medicines as per the given schedule, reading MAR's and verifying patient information, providing safe and ethical care to patients by administering only the prescribed drugs Medication Aide
Christian Care - Texarkana, TX
March 2016 to February 2018
monitoring patients, reporting changes, and collecting samples. Medication Technician
Waterton Plaza - Texarkana, TX
August 2012 to March 2016
Texarkana, TX (08/2012-03/2013)
• Look through instruction sheets to determine which patients are to be administered what medication
• Compare prescribed medicines with patients' charts to as part of the verification process
• Collect medicines from storage areas and transport them to wards and rooms
• Administer medication to patients and assist patients who have permission for self-administration
• Interacted with the patients and monitored vital signs during the time of admission and reporting the details to the registered nurse
• Maintained medication stock, MAR and administered the medications
• Reviewed patients' progress and the effects of medication in the patient
• Performed cleaning of room and equipment, changing the drape and bed sheet, etc.
• Kept digital records of patient details, medication, billing and other activities Education
Associate in Science (AS) in Nursing
Cossatot Community College of the University of Arkansas - De Queen, AR August 2018 to Present
Certification
Texarkana College - Texarkana, TX
Skills
• CNA (Less than 1 year)
• CPR (Less than 1 year)
• INVENTORY (Less than 1 year)
• RECORDS MANAGEMENT (Less than 1 year)
• SANITATION (Less than 1 year)
• CMA
• Med Tech
• Cna Certified
• Assisted Living
• Medical Billing (1 year)
• Accounts Receivable (1 year)
• Customer Care
• Call Center
• Customer Service
• Customer Support
• CSR
• Medical Office Experience
• Vital Signs
• Patient Care
• Medical Terminology
• HIPAA
• Insurance Verification
• Caregiving
• ICD-10
• ICD-9
• CPT Coding
• Medical Records
• Medical Coding
• Documentation review
Certifications and Licenses
CNA
CPR Certification
Additional Information
Areas of Expertise
• First Aid/CPR
• CNA skills/Sanitation
• Vital Signs Monitoring
• Pharmaceutical Inventory
• Emergency Care
• Patient Observation
• Storage Compliance
• Ingestion Instruction
• Records Management
• Well-being Assurance
• Medication Administration
• Customer/Personal Service
Contact this candidate