General Worker Customer Service
Resume:
Augast
January
**** -
April
2020
SIYANDA MANGQALAZA
Contact
*****************@*****.***
***** ******* ****** ****** ***
1
Skills
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
EXPERIENCE
Child Welfare-SA Butterworth
Social Auxillary Worker
I provided general administrative and clerical support including mailing, faxing, copying and scanning.
Opened, sorted and distributed incoming correspondences. Worked as an active team member to complete team goals. Maintained office supplies for the department.
Wrote reports, read files, opened new cases.
Wrote and distributed minutes of the meeting.
Facilitated community and group work programmes.
Met with stakeholders on behalf of the organization saving financial resources and time.
I did data capturing monthly.
Wrote letters and proposals to different stakeholders and companies for financial sponsorship.
Rheem South Africa
Printer assistant/ Stores assistant
I received, checked, recorded and organized stock. I took inventories of products and goods, ensured that they are safely and property stored.
I did monthly stock taking/ stock counting.
I ensured top production quality by paying attention to detail and decreased quantity of spoils and an increase in production.
Worked as an active team member to complete team goals. I did housekeeping in the warehouse/ stores.
Dispatched and loaded goods out of the warehouse for delivery.
Reported issues with equipment or unsafe conditions. I painted the warehouse and assisted any other tradespeople on site.
Problem-solving 100%
Leadership 100%
Coordination 100%
Conflict resolution 100%
Communication 100%
Presentation 100%
Continuous learning 100%
Time management 100%
Desicion making 100%
Collaboration/ Team player 100%
Emotional intelligence 100%
Creativity and resilience 100%
28 July
2020 - 30
November
2020
07 March
2021 - 31
July
2021
August
2021 -
Language
IsiXhosa
English
IsiZulu
Hillerbrands Warehouse
Warehouse and general worker/ picker/ packer/
Cleaned up the warehouse from hazardous or obselete material.
Followed instructions from supervisor to perform manual tasks (packing and picking up goods).
Put up warning signs for reach trucks and passersby. Handled and transported materials and equipment.
Dispatched and loaded goods out of the warehouse for delivery.
Stacked up organized large bulk items.
Reported damaged or missing inventory to supervisor. Packaged items and labeled them correctly.
Worked as an active team member to complete team goals. China Home Centre
Light Fitter/ Sales assistant/ Merchandiser/ Handy man I fitted lights for showroom/ display.
I did merchandising on shelves and pricing for the products specifically lights.
I did sales and marketing for the lighting department. I did maintainance and repair on disfunctioning lights. I controled the stock room/ store room of the store. I did sales for the power tools and equipment and hardware department and electrical appliances.
Woolworths
Sales floor assistant
Adaptability 100%
Change management 80%
Knowledge of new social and digital
media
80%
Knowledge of Microsoft office, internet
and email
100%
Excellent use of power tools 100%
Excellent customer service 100%
Light fitting and maintenance 100%
Negotiating and persuasiveness 100%
Greeting customers in the store.
Rotating and replenishing stock.
Ensuring that goods are arranged in displays and on the shelves.
Placing certain produce in a specific area during a sale or promotion.
Meet pre-determined sales targets.
Making sure the store remains tidy.
Taking card and cash payments at a Point-of-Sale unit. Talking to disgruntled customers, providing refunds, or perhaps bringing the customer to a manager.
Providing customers with information on pricing
and product availability.
Arranging window displays.
2015
2017
2019
EDUCATION
Lamplough Senior Secondary School
Matric
Bachelor
West Coast College
Youth Leadership Certificate
Hugenote Kollege
Social Auxiliary Work
PROJECTS
Prevention and Early Intervention Programme(PEIP)
I led the facilitation of PEIP project in 2018 and 2019 in the local primary schools. The programme was aimed at grade 7 and 8 pupils. The programme covered social topics such as self-awareness, teenage pregnancy, drug and substance abuse, children's rights and child abuse and adolescent and sexual reproduction.
Because of the project awareness increased and the rate of drug and substance abuse and teenage pregnancy rapidly decreased. REFERENCE
Mrs Luleka Siximba-Mbusi - "Child Welfare (SA)-Butterworth" Manager/ Chief Social worker
********@*****.***/ ************@*****.***
Mr Ashwin Pillay - "Rheem SA"
Manager
****@*****.**.**
Mrs B. Cornelia Qebethu - "Child Welfare (SA) Butterworth" Supervisor
************@*****.***
Ms Amanda Tshuma - "Woolworths Richmond Corner"
Manager
Contact this candidate