Room Attendant Housekeeping Supervisor

UTKARSH SINGH

HOUSEKEEPING SUPERVISOR

PROFILE

A highly experienced Housekeeping Supervisor who can rely on to exercise exceptional to detail, speed and accuracy. Alongside more than 5 years of functional knowledge in the Housekeeping Operation. Seeking a position that can manage multiple priorities, grant strong work ethic, include the support of guidelines and procedures that will add value to growth and innovation within an organization.

CONTACT

PHONE: +974********

WHATSAPP: +919*********

EMAIL:*******.******@*****.***

ACHIEVEMENTS

Been a part of the Pre- Opening team for Mandarin Oriental Doha

Part of the opening team of Residence service apartment

Colleague of the month August 2022

EDUCATION

ARMY PUBLIC SCHOOL

2002 - 2014

CLASS 1 TO CLASS 12 CBSE BOARD

CHITKARA COLLEGE OF HOTEL MANAGEMENT AND CATERING,CHITKARA UNIVERSITY 2014 – 2017B.SC .HOSPITALITY ADMINISTRATION

JUNE 2014 – MAY 2017

B.SC. HOSPITALITY ADMINISTRATION

WORK EXPERIENCE

Mandarin Oriental Doha,

-Housekeeping Supervisor April 2022 – Present

Directs the daily activities and responsible for the efficient and smooth operations of the department

Conduct training for all team to explain company policies, housekeeping work procedures

Handling staff recreational & motivational activities in the hotel

Monthly & yearly inventories

Organize on-the job training and evaluate its effectiveness

Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction OBJECTIVE

To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with other supervisors

Actively involve and conduct monthly departmental communication cascade for the team

Solving any guest complain regarding cleanliness of all hotel premises

Developed Coordinated with front office in regard to Laundry posting and room allocations

Coordinated with Engineering in rooms maintenance and upkeep registers

Conducted briefing for teams, and contractual team members

Making Monthly as well as Weakly Reports

Supervise and directs the daily activities and responsible for the efficient and smooth operations of the department

Responsible for upkeep and maintain the standard of all the area

Inventory stock to ensure adequate supplies

Issue supplies and equipment to room attendants.

Handling public team assigning special task everyday

Handling Ongoing project of façade cleaning of hotel building & Residence Apartment

Mandarin Oriental Doha, Room Attendant

November 2019 – March 2022

The Oberoi Grand Kolkata, Room Attendant

June 2017- September 2019

Contact this candidate