Customer Service Representative
Resume:
Lucas Pacheco Vieira
Fort Myers – FL
************.**@*****.***
SUMMARY
High energy professional seeking a position to build new skills and share previous knowledge within your company. I am looking for an environment that encourages personal growth, leading to professional development that offers opportunities to achieve career advancement, and assist in achieving your organizational goals. Organized and trustworthy senior professional with hands-on experience managing projects, meeting deadlines, and preparing detailed documentation in highly regulated, quality-focused environments. Exceptional management skills and seasoned abilities to identify operational issues and the best methods to address them.
EXPERIENCE
Fluent in Portuguese – Writing and Speaking
Lee Health
Transporter – May 2022 – Present
Provides patient transportation services for all departments as directed by transport lead dispatcher supervisor. Safely transports patients to and from hospital departments. Assist patients in moving to and from wheelchair to bed, etc. Gives, receives, and records patient information accurately for EPIC and ensures two forms of patient identification prior to transport.
Provides interdisciplinary support as requested when not transporting patients. Follows established procedures to help maintain the appearance of the hospital environment. Works collaboratively with the interdisciplinary teams to optimize patient flow by performing miscellaneous duties as requested. Interacts with all customers in a manner that supports operations in all departments.
Leo’s Painting LLC
Supervisor – March 2019 – June 2022
-Responsible for picking up Leo’s crew and driving them to their designated work area.
-Monitor and supervise the daily responsibilities of the staff and report back to the owner.
-Providing great customer service by understanding their needs and priorities.
-Supporting the employees by suppling them with all the tools and materials needed to perform their daily duties. (Ordering, picking up and delivering onsite)
Renner Stores
Customer Service Representative – July 2017 – January 2019 (Goiania-Brazil)
-Sales agent exceeding monthly metrics.
-Organizing store shelves with incoming supplies.
-Providing customer service, assisting clients throughout the store.
-Using time management and organization skills to schedule and order supplies as needed.
-Building strong relationship with coworkers by providing ideas for team building events for internal relations.
Contact this candidate