BALAJI.S

Tamil Nadu, India

Mobile: +91-948-****-***, +91-994-****-*** Email: adszp1@r.postjobfree.com

LinkedIn: linkedin.com/in/s-balaji- Skype ID: adszp1@r.postjobfree.com

SUMMARY

An enthusiastic and result-driven professional with more than 17 years of experience in sales and MIS

Excellent knowledge on latest sales methodologies, economical changes in the market and tracking competitor’s activities, with the ability to create customer focused win-win initiatives

Dynamic learner and effective communicator and practices good judgment and maturity while working closely with sales managers, firm’s internal departments and customers.

Hands-on experience in implementing effective solutions to the customer needs, to improve customer satisfaction and accordingly customer loyalty, repeat, and the business

Establish work priorities and ensure procedures are followed and deadlines are met.

Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services

Skilled in performing needs assessments, gathering appropriate documents to evaluate and analyze the functioning dynamics of processes and procedures

Deft at identifying prospective clients, generating business across all customer centric verticals in order to achieve consistent profitability with an ability to solve customer queries in a global environment

Assemble data and prepare periodic and special reports, manuals and correspondence

Adept in reinforcing brand loyalty, and managing service and support teams to solve client issues

Articulate communicator with effective leadership, decision making, problem-solving, interpersonal, negotiation, reporting & presentation skills, together with a bottom-line business focus and a results-driven “CAN DO” attitude individual

SKILL SET

Sales & Marketing

Customer Satisfaction

Key Account Management

Revenue Generation

Documentation Management

Client Relationship

Vendor Management

Sales Coordination

Team Management

Marketing Trend Analysis

Training and Development

Competitor Analysis

TECHNICAL SKILLS

Operating System : Windows 2000 & XP

Microsoft Packages

EDUCATION

Bachelor Of Science from Bharathidasan University, Tamil Nadu, India in 2005

WORK EXPERIENCE

Sales coordinator ROSHAN Associates Sep 2018 – Till Date

Prepared reports on clear collection analysis, employee attendance, collection-status.

Collection files allocation for collection Executives.

Bucket wise data follow-up with field executive.

Collection payment report generates Hourly weekly and monthly.

Problematic customer handling.

Follow-up for Vehicle parking at yard.1

Coordinator MIS Pace Power System Pvt Ltd., Tamil Nadu, India Mar 2018 – Aug 2018

Prepared monthly performance status reports, collated & analyzed the employee attendance, monthly travel conveniences documents

Reviewed history of current reporting of the employees

Maintained new staff documents and verified forward to the next level

Took care for the full & final settlement resigned technicians

Responsible for day by day achievements

Verified newly joined staffs and sending to further division

Zonal Sales Coordinator Aircel Ltd., Tamil Nadu, India May 2014 – Mar 2018

Prepared reports on clear sales analysis, sales, employee attendance, sales-order status, sales agreements, in-time proposals and presentations

Verified Documents of the distributors those interviewed, and provided documents to full and final settlement to corporate

Generated reports of new staff and distributor to management on a regular basis

Monitored team progress, identify shortcomings and proposed improvements

Reported grievances of employees and distributors to management

Zonal MIS Executive Aircel Ltd., Tamil Nadu, India Nov 2012 – Apr 2014

Provided billing stocks to distributors along with the sales report

Coordinated with the sales team to assess the progress of the department

Provided training to new staffs and generated reports from SAP

MIS Executive Sri Sai Telecom Services Sep 2010 – Oct 2012

MIS Executive Sun Digital System Dec 2008 – Aug 2010

Provided electricity bills report of more than 2000 mobile towers to the corporate office for payment on regular basis

Sales Manager Poonmari Granit Pvt Ltd., Sep 2005 – Dec 2008

Coordinated with the foreign buyer for pricing and selling of products

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