Sales Associate Clerk

adszo1@r.postjobfree.com 201-***-**** Bayonne, NJ *****

PROFESSIONAL SUMMARY

Industrious clerical job familiar with fast passed office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities. Cordial and well-trained Clerk known for being dedicated employee. Promoting skills in team work and team leadership. Looking for new position where attention to detail, honesty and business-oriented mentality will be valued.

Diligent and responsible clerk (shopper) bringing over 4 years of experience in clerical roles. Committed to resolving issues and promoting customer loyalty to drive business success.

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Known for excellence in quick learning abilities. Organized with strong time management and multi-tasking skills. Proven ability to work well with all types of professionals. Detail-oriented and orderly worker with commitment to fantastic work and overall workplace integrity.

Devoted to enhancing team performance with smooth administrative support.

Personable sales associate with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in the work area.

WORK HISTORY

Inserra Supermarkets Inc.. Bayonne, NJ

Clerk 03/2016 - Current

SKILLS

EDUCATION

Hudson County Community

College

Jersey City, NJ

05/2019

Associate of Science: Biology

Rutgers, The State University of

New Jersey

Newark, NJ

Expected in 12/2021

Bachelor of Applied Science:

Biology

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

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Delivered expert clerical support by efficiently handling wide range of routine and special requirements.

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● Assisted customers by answering questions and fulfilling requests. Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.

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Answered questions about store policies and concerns to support positive customer experiences.

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Alerted customers about specific order account issues, updates and changes to account information.

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● Quick Learner

● Skilled Problem Solver

Fluent in English and

Portuguese

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● Cooperative Team Member

● Critical Thinker

● Good People Skills

File and Database

Management

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● Quality Management

● Administrative support

● Relationship building

● Customer satisfaction

● Telephone etiquette

● Product and service sales

● Communication skills

● Sales expertise

● Strategic Planning

Jennifer Chagas

General Nutrition Centers Inc.. Bayonne, NJ

Sales Associate 04/2019 - 09/2019

Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

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Promoted high level of support and service to others through patience and understanding.

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Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

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Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

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Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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● Tracked stock using company inventory management software. Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

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Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

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Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

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Maintained organized, presentable merchandise to drive continuous sales.

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● Prepared cash deposits up to$3,000 with zero discrepancies. Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

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Engaged with customers to effectively build rapport and lasting relationships.

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Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

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● Educated customers on promotions to enhance sales. Processed product returns and assisted customers with other selections.

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Maintained customer satisfaction while handling unsatisfied product returns quickly and professionally.

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Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

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Applied security and loss prevention training toward recognizing risks and reducing store theft.

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● Prepared merchandise for sales floor by pricing or tagging.

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