Telemarketing Development Manager
Resume:
Mariam
Haqshenas
Product Manager
Manasses, VA 20110
***************@*****.***
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Skills Over ten years experience in Product and Marketing in the Telecommunications industry.
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Experience Afghan Wireless / Product Development Manager September 2015 - August 15 2021, KABUL, AFGHANISTAN As the Product Development Manager in the Digital and Value Added Services department, I managed numerous products that were the first ever to be brought to Afghanistan. I managed products used by 1.7 million subscribers and worked under conditions in which the country transitioned from the analog age to the digital age. Developed first Gaming association in the country.
Launched first PUBG competition through social media. Increased company revenue shares from 60% to 80%.
Developed IPTV product for customers to watch TV shows on their mobile devices.
Developed the first “carrier billing” product model used in the country. Increased average daily revenue from $6000 to $22,000 by introducing new products to targeted subscribers.
Afghan Wireless / Telemarketing Coordinator
June 2011 -September 2015, KABUL AFGHANISTAN
Developed telemarketing scripts for agents to use based on customer profiles and segments.
Provided targets to agents including which products to promote to customers based on profiles.
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Education Rana University / Bachelor of Business Administration April 2018
Awards Customer Satisfaction Award (AWCC) 2018
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