Project Manager Business Analyst

JOHN A. GEORGE

** ******* ******, *******, ** ***01 203-***-****

****@***************.***

Sr. Program Manager Business Analyst QA Manager Technical Writer Proposal Writer

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OVERVIEW

Proven results in the requirements gathering, Proposal RFI/RFQ process and contract negotiations in addition to all other aspects of the engineering methodology. Ability to streamline and automate difficult manual processes. Able to capitalize on strong documentation and quality assurance skills to add value to organizations. Driven by new challenges and desire to be successful in all project endeavors.

PROFESSIONAL EXPERIENCE

Command Technology, Inc. Groton, CT.

Senior Program/Project Manager (1/05 - Present)

As Sr. Program Manager, I have been instrumental in developing style and format for the existing TMSS specifications for electronic technical order display. Work with the USAF ETIMS PMO, TMSS and end users in the SGML/XML to IETM/IETP conversion process utilizing Command Publishing System (CPS) and C2+ viewer (eTOV). Liaison with USAF using waterfall and agile methodologies for all of the Command Technology products. End result was delivered products approved for use by USAF under an enterprise license (as documented in TO 00-5-1 and 00-5-3). Established in the Air Force community as a source of reference for TMSS and S1000D Style and formatting. This expertise, along with management skills are utilized in the performance of work task requirements throughout contract efforts. Additionally, I ensure proper workflow efforts and work with Quality Assurance to improve processes, investigate deficiencies, and recommend internal task/specification changes that should be adopted. Recommend and implement changes for improvement. Responsible for managing the schedules and identifying issues impacting schedule to management.

Provided test and fault isolation procedures to support avionics systems on Sikorsky manufactured aircraft. Manage writer staff developing Rolls Royce Naval Marine propulsion systems and Pratt & Whitney ancillary systems. Write user/admin documentation and help files for the Command Technology software product line. Andor Capital Management, LLC, Stamford, CT

Project Manager (10/01 - 10/04)

Tasked as Project Manager and Relationship Liaison for the Marketing, Fund Accounting, Legal/Compliance and Tax departments. Managed a staff of up to six technicians, business analysts, and quality assurance personnel to create and or maintain the following projects:

Document Management and Workflow System (Feith, Hummingbird and SharePoint) - Includes the tracking and processing of numerous investor subscription agreements, extracting required information from these documents and disseminating certain information in the form of reports to Marketing, Compliance, Fund Accounting, offshore fund administrators and others as applicable. Ensures transactions are properly researched, recorded and reported in regards to the Sarbanes-Oxley Act, AML, OFAC, SEC Control List and applicable government laws, rules and regulations.

CRM/IR Client Relationship Manager/Investor Relations (Fund Runner and x.Eye) - Conversion from a kludge Oracle application to a thin client SQL application that enables management teams (relationship managers, managers, assistants, support staff and head office staff) to coordinate, execute and track all interactions with clients, prospects, referral sources, third-party advisors, and other related contacts.

Multi-Currency Accounting System (SS&C AdvisorWare) - Performing PM and QA manager functions only, helped with the conversion from HedgeWare to a multi-currency AdvisorWare product by tracking and communicating project status plans, issues, timelines, and action items.

Compliance Automation Application (proprietary) - Used by the legal department to track employee private placements and brokerage accounts to automatically send out compliance documents for approval.

Addition/Redemption Application (proprietary) - Used by the firm to track investor activity with regard to monies actually received or paid out. System interfaces with the CRM, accounting system, daily price derivative software and Extranet.

Investor Correspondence Automation Application (proprietary) - During specific times within a month clients and those associated with clients are sent reports providing information such as fund performance, account balance, transaction confirmations, and investor conference notifications. Most reports generated are specific to the investor. Once these reports are generated, they are sent to clients using one of the chosen preferred methods: email, fax, or mail.

Estimated K1 and Final K1 batch conversion and PDF splitting software applications (proprietary)

Created and staffed a department that consisted of Quality Assurance, Training, Governance, and Documentation functions.

Created and enforced the use of an Engineering Methodology for the Software Development department.

IT Department's lead for Disaster Recovery using (LDRPS).

Created help files and various other user/training documents to support in-house applications. Pequot Capital Management, LLC, Westport, CT

Business Analyst (03/01 - 09/01)

Documented workflows and procedures in preparation for the firms split with Andor Capital Management. Performed quality assurance functions for an Addition/Redemption application and CRM. JOHN A. GEORGE

51 Cottage Avenue, Ansonia, CT 06401 203-***-**** ****@***************.***

Sr. Program Manager Business Analyst QA Manager Technical Writer Proposal Writer

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Binary Solutions, Trumbull, CT

Owner/Operator (08/95 - 02/01)

Technical manual development using PageMaker, FrameMaker + SGML (Standard Generalized Markup Language), Interleaf, Word, Ventura, Acrobat, Web Works and RoboHelp.

Graphics design to include animation, conversion of raster to vector (CGM), VRML, orthographic, and isometric illustrations using Corel Draw, Adobe Illustrator, PhotoShop, Trispectives Pro, IsoDraw, and Autodesk Studio.

Project Management using Visio, MS Project and the DOE Software Engineering Methodology.

Web design HTML/DHTML/XML and tagging of SGML. Creation of DTDs (Document Type Declarations).

Customer Base:

Pfizer, Inc. - Created user guides, quick reference, and technical manuals to support the Global R&D finance department ReForM (Resource Forecasting Model) software.

Executone Healthcare, Inc. - Authored end-user, administrative, and technical manuals to support wireless nurse call systems, emergency department software, and various client server software applications. Also tasked to create www.executonehealthcare.com.

Inter-Tel, Inc. - Provided web-based user, administrative, and technical documentation to support telephony and voicemail systems.

Command Technology, Inc. - Provided test and fault isolation procedures to support avionics systems on Sikorsky manufactured aircraft and Pratt & Whitney ancillary systems. Wrote user guides and help files for the C/2 software product line.

Retina Systems, Inc. - Authored end-user, training, and technical support documents for high-speed laser and vision inspection equipment.

Vertex Systems, Inc. - Provided component maintenance manuals for aircraft cabin furnishings that were ATA-100 compliant.

Sikorsky Aircraft, Stratford, CT

Senior Writer (08/87 - 07/95)

Interfaced with logistic analysts and engineers to develop operational theory, testing, troubleshooting and maintenance instructions for navigation, communication, instrument, data display, sonar, and automatic flight control systems.

Performed hands-on validation of procedures contained in preliminary drafts.

Provided quality assurance inspections on all deliverables prior to customer review.

Trained and provided managerial/technical guidance to writers in the preparation of manuals, interpretation of specifications, and editing of SGML code.

Department representative for the automation of UNIX-based SGML (publications) to MIL-STD-1388-2A and DARCOM-P750- 16 (logistics) transfer of technical data (CALS compliant). JANA Inc., Cherry Point, NC

Project Manager/Lead Writer (05/85 - 08/87)

Received inputs from cognizant technical engineers and writers in order to correlate scientific, technical, and engineering drafts for submission to various customers.

Provided managerial support to writers in the preparation of manuals, interpretation of specifications, operation descriptions, reports, and company generated technical proposals.

Responsible for initiating, tracking, and updating contract deliverables and tasking agreements prior to customer approval.

Worked closely with a staff of writers and editors as manager of their efforts and had the authority to accept or reject completed assignments based on technical evaluations.

United States Marine Corps, Cherry Point, NC

Avionics Technician (08/80 - 08/84)

Responsibilities included miniature component repair and crew supervisor.

Fault isolated, repaired and replaced miniature components on printed circuit boards for avionics, ground support, electronic and electromechanical equipment.

Additional duties included Safety NCO, Technical Publications NCO, and Quality Control Inspector.

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