Support Specialist Class B

James “Kelly” Schnick

**** ********** *****

Yorba Linda, CA 92886

*********@*********.***

Home 714-***-**** Cell 714-***-****

OBJECTIVE:

To obtain a job with a stable yet growing company.

PROFESSIONAL EXPERIENCE

ANAHEIM TRANIST NETWORK 2022

Passed Class B CDL with Air Brakes and Passenger

YELLOW CAB TAXI 2009 to 2021

Driver/Supervisor 2011 to 2021

Driver 2009 to 2011

Santa Ana, CA

Supervisor duties: Monitor taxi stands; enforce rules and policies of Yellow Cab; ensure adherence to all state and

local laws. Driver duties: Pick up clients throughout Orange County and transport them in a professional, courteous, and safe manner to their requested locations.

AT&T 2006 to 2009

Skilled linemen and U-verse Technician

Fullerton, CA

Ran and installed copper and fiber-optic cables into MPOE’s and Data centers. Operated 10 Ton forklift. Performed lane closures to access man holes and utility poles. Read prints to order material needed for jobs. Installed U-verse TV service into customer residences. Made connections at SAI boxes. Troubleshot and repaired land-line phones.

AMDOCS Inc./AT&T 1996 to 2006

Senior System Consultant 1999 to 2006

IT Support Specialist 1996 to 1999

Anaheim, CA

Senior System Consultant 1999 to 2006

Support to over 400 local users with software, hardware, and data connectivity in Windows server environments including 3.1, 4.0, NT, and 2000. Responsible for maintaining 50 servers locally and 300 servers in remote locations. Provided complete data integrity with disk space monitoring, fault tolerance, SLA tracking, and virus control.

IT Support Specialist 1996 to 1999

Equipment tracking, IT storage room for spare parts to replace down equipment quickly. Network room hubs and switches, supporting Ethernet, Token Ring, 3270, phone connectivity. Special projects including Windows 95, Windows NT Workstation, MS Office 97 upgrade, VT420 and 3270 replacement. Key role in company relocation project from Orange, CA to Anaheim, CA. I was the only hourly employee to receive a generous company bonus.

EDUCATION:

Coastline Community College, Fountain Valley, CA

Major Area of Study: Computer Networking (3.9 Grade Point Average)

CERTIFICATIONS\LICENSED

Computer Networking Certificate

OSHA Certified\OSHA License - Forklift

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