Mortgage Closer Data Entry

Tamika Sanders

Jacksonville, FL ***** • 904-***-**** • ***************@*****.***

Professional Summary

Highly experienced Inside Sales Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Also Results- oriented Inside Sales Representative with track record of revealing and meeting customer needs. Skills

Pipeline Development

Closing meeting scheduling

Mortgage-related documents

Account Acquisition

Regional Sales and Support

Client engagement and assistance

Financial transactions expertise

Practiced at FHA loan process

Relationship development

Expert closer

Strong organizational skills

Lender relations

Sales and Marketing Initiatives

Data Entry

Work History

Closer/Sales Representative, 12/2020 to Current

SoFi Lending – Jacksonville, FL

Increased sales by offering advice on purchases and promoting additional products. Achieved monthly sales goals by promoting product benefits and enrolling new clients. Retained excellent client satisfaction ratings through outstanding service delivery. Trained and mentored new sales representatives.

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Developed and delivered engaging sales presentations to convey product benefits. Exceeded goals for new accounts in single sales cycle. Mortgage Closer/Funder, 08/2019 to 12/2020

American Pacific Mortgage Corporation – Jacksonville, FL Verify closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.

Maintained checklists of required documentation and open issues affecting closings. Validate and audited final signed documents in accordance with state, county and investor guidelines.

Reviewed titles, insurance, and flood zone certifications to meet closing standards for each property.

Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.

Compiled closing packages for drafting and presentation accuracy. Monitored pipelines to track and log status of loans. Handled as many as 150 closing loans each month by effectively organizing, multitasking and prioritizing closing work

Mortgage Closer/Sales Representative, 07/2017 to 08/2019 FREEDOM MORTGAGE – Jacksonville, FL

Reviewed and edited loan agreements to promote efficiency and accuracy. Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.

Consulted with outside vendors to identify and resolve loan closing issues. Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Mortgage Closer/Funder, 10/2015 to 07/2017

Digital Risk LLC/CHASE – JACKSOVILLE, FL

Reviewed and validated details of loan applications and closing documentation. Collaborated with lenders, agents and legal professionals to resolve transactional and title issues.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Originated, reviewed, processed, closed and administered customer loan proposals. Maintained checklists of required documentation and open issues affecting closings. Verified closing financial disclosure amounts against settlement and escrow agent figures to accurately reflect borrowers' bottom-line costs.

Reviewed and edited loan agreements to promote efficiency and accuracy. Maintained checklists of required documentation and open issues affecting closings Handled as many as 120 closing loans each month by effectively organizing, multitasking and prioritizing closing work.

Mortgage Loan Processor/LOSS MITIGATION, 07/2011 to 10/2015 Select Portfolio Servicing Inc – Jacksonville, FL

Handled any conditions sent from underwriting departments. Reviewed financial statements and contacted institutions and customers to clarify details. Set up and completed loan submission packages.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Consulted with outside vendors to identify and resolve loan closing issues. Completed denial and cancellation procedures on applicable files. Produced and submitted completed loan packages to title and escrow professionals. Filed completed loan applications with underwriting and made approval or denial recommendations.

Coordinated closing process with attorneys, title companies and government clerks. Checked daily reports each morning to identify priorities or issues for escalation to supervisor. Education

Buissness Certification: Business Administration And Management, 08/2006 Advanced Career Training - Jacksonville, FL

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