Time Sales Customer Service
Resume:
Carrie Rimmer
Lexington, SC *****
*************@*****.***
Objective
I am seeking employment that will provide me with a future career and be helpful to my community. I am eager to use the knowledge acquired in college.
Summary of Qualifications I have taken classes in marketing and management and have several years of experience in retail and customer service. I am a creative person who enjoys finding solutions to unique problems. I enjoy working with people of all ages. I enjoy a clean and organized workspace.
Education Augusta Technical College June 2010
Marketing Management, Associate of Applied Science Degree
Management and Supervisory Development Technical Specialist, Associate of Applied Science Degree
Business Administrative Technology, Associate of Applied Science Degree
Marketing Management, Diploma
Management and Supervisory Development, Diploma
Graduated with honors in all programs with a final GPA of 3.56
References upon request
Courses
Performance Management, Leadership, Human Resource Management, Labor Management Relations, Interpersonal Relationships and Professional Development, Principles of Management, Organizational Behavior, Computer Basics, Spread Sheets, Word Processing, Fundamentals of Speech, Introduction to Humanities, Introduction to Marketing, Buying and Merchandise Management, Visual Merchandising, Fundamentals of Selling, Buying, Business Law, Entrepreneurship, Small Business Management, Advertising Marketing Administration OBI I (internship), Marketing Administration OBII (internship), Principles of Accounting I, Principles of Accounting II, Advanced Accounting, Computerized Payroll Accounting, Visual Merchandising, Introduction to Psychology, Accounting Spreadsheet Fundamentals, Payroll Accounting, Composition and Rhetoric I, College Algebra, Introduction to Microcomputers, Macroeconomics, Directed Independent Study
Experience
Personal
Volunteer
September 2009 -May 2010 Bayvale Elementary School Augusta, Ga.
Helped in first grade classes with students, assisted students with reading, math, language arts, science and social studies, aided teachers with paperwork and student direction. Voted volunteer of the year 2009-2010 school year
Professional
Part Time Customer Service Representative
October 2020-Present Carolina Pottery
Greeting Customers as they enter and exit the building, assisting customers in finding merchandise, answering phones, transferring calls, using a phone system, using an intercom, assisting management with daily operations, responsible for multiple cash drawers and a safe, transferring transactions between multiple systems, assisting cashiers with problematic transactions, helping customers understand company policies, handling returns and exchanges, opening and closing the store, calmly managing several transactions, calls, questions and situations
Part Time Arranger
January 2019-May 2020 Edible Arrangements Augusta, Ga
Making arrangements, organizing orders and deliveries, opening duties, customer service, operating computers and cash register, answering phones, order management, cleaning, preparing fruit for arrangements, inventory organization and management, ordering inventory, minor repairs
Office Manager/ Personal Assistant
December 2005- October 2010 Going the Green Way Augusta, Ga
Managed day to day activities within the office. set appointments for customers and owner, oversaw supply orders, generated billing invoices, oversaw owners personal appointments, used fax machine, answering machine, copier and other basic office equipment, filing and any other duties that were required during the day and sometimes at night.
Check Cashing Clerk
January 2004-Apri1 2005 Newman Inc Augusta, Ga.
Processed new customers, verified issuance and funds of checks presented, tendered, balanced, opened and closed cash drawer, handled, counted and verified large sums of money, received payments for bills, processed payments through payment machines, sent and received faxes for customers, made copies for customers, clearly and concisely answered phones
Part-time Sales Clerk
April 2002-January 2004 Murphy USA Augusta, Ga.
Operated cash register provided friendly customer service, stocked shelves, cleaned facility and prepared it for closing and reopening, completed closing paperwork, balanced safe, inventoried stock
Part-time Sales Representative:
February 2003-March 2003 MLS America Augusta, Ga
Answered sales calls, placed sales orders, faxed sales information, provided friendly customer service
Part-time Team Leader
April 2002-August 2003 Cold Stone Creamery Augusta, Ga.
Provided bright and friendly customer service, made and served ice cream, made and decorated ice cream cakes, made custom order ice cream cakes, closed facility and prepared it for reopening, operated cash register, cleaned facility, answered telephones, motivated team members
Part-time Floor Manager
August 2001-0ctober 2002 Suncoast Motion Pictures Augusta, Ga.
Friendly customer service, operated cash register, answered telephones, stocked shelves, made daily bank deposits, checked in shipments, balanced closing paperwork, placed orders, made bank deliveries and pickup
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