Care Giver Customer Service
Resume:
Clark McElfresh
**********@*****.***
Palo Alto, CA
Professional Summary
Motivated and dependable professional with over 5 years of experience in the food service industry. Consistently commended for excellent customer service, organizational and problem-solving skills. Certified Serve Safe Food Handler (expires 2025)
Skills
Stocking and replenishing Responsive and reliable
Cash register operations Follow established procedures
Perform cleaning duties Monitor compliance regulations
Monitor and order supplies Attention to detail
Work Experience
Front of House Staff, Manresa Bread, Palo Alto, CA, January 2022-September 2022
Performed all opening, closing and shift change duties to keep the restaurant running smoothly.
Provided excellent timely customer services by answering customer questions, suggesting items and tracking their orders.
Stocked serving stations, and maintained high standard for cleanliness of the restaurant.
Interacted with diverse team mates, chefs, baristas and managers on customer orders and other issues.
Shift Lead, Tin Pot Creamery, Palo Alto, CA, August 2016-January 2020
Oversaw the daily opening and operation of the store which entailed cash handling, deposits, requesting bank change, and ensured store was ready for opening.
Monitored the quality of food products to ensure they were within the health and food safety compliance.
Addressed and resolved work-related issues with customers and team members.
Maintained operating equipment by coordinating repairs.
Supervised and trained 4 employees on operational and customer service skills.
Other Experience
Care Giver for family member, Palo Alto, CA, 2014-2016
Senior Distribution Specialist, Office Max, Menlo Park, CA, 1989-2014
Section Sergeant, U.S. Army Reserves-16 years
Education
High School Diploma, Palo Alto High School
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