Robert ‘Dirk’ Matthews

480-***-**** adszji@r.postjobfree.com www.linkedin.com/in/dirk-matthews-pmi-acp Chandler AZ

Sr Agile Coach

Experienced Leader delivering world class software to our satisfied customers worldwide developed using full Agile methodologies. Transformed two companies using Waterfall methodology to fully engaged and productive Agile methodology companies. Trainer, coach, and team member on multiple scrum teams as a certified Agile Project Manager for the past 15 years (PMI-ACP, Scrum Master certified). Experienced Agile Program, Project Manager and Development Manager for various teams.

AREAS OF EXPERTISE

Program Management Agile Coach Continuous Improvement Process JIRA

Lean Team building Best Practices Six Sigma Retrospectives SAFe OKR’s Design Thinking PMI-ACP Certified Microsoft Office ITIL Kanban EPMO

Lean LPM Risk Management TDD Service Now

PROFESSIONAL EXPERIENCE

SAP, Tempe, AZ March 2007 – June 2021

Project Manager/Scrum Master

Project Manager and Scrum Master three development scrum teams developing new solutions while conducting the Agile training for multiple teams in the Arizona and California offices.

Championed best Agile practices, defined metrics and high-quality standards with our delivery teams by daily scrums, retrospectives, risk management and continuous improvement processes.

Use of JIRA to track backlog, burndown and project status for 7+ years

Organized and planned takt reviews with stakeholders and customers to review current backlogs and define priorities for future backlogs and pipeline. Followed up on any open Action Items

Ensured Customer Success with Backlog and Sprint reviews on a bi-weekly basis

Strictly enforced the CIP (Continuous Improvement Process) process and focused on areas of improvement to improve process and results.

Guided the scrum teams and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint

Collaborated regularly with customers, sales, consulting, and marketing teams with our current and future development plans.

Partnered with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalated key risks and issues impeding scrum team effectiveness

Planned and organized Q-Gates during various check points in our delivery schedule. Followed up with actions items to complete our commitments.

Identified skills & competencies of scrum team members & makes adjustments accordingly to promote development and highly effective teams

Participated as a team member, scrum master, Project Manager at various times.

Exceptional interpersonal skills, emotional intelligence and team player, proactive networker

JDA Software (Blue Yonder), Scottsdale, AZ February 2001 – March 2007

Quality Analyst

Provided testing support for the Retail Replenishment Application that allowed our customers or purchase a high-quality product free of issues.

Provided strategic feedback for the quality of the product and recognized as an expert in the Retail field.

Scrum Master for quality team.

Developed testing strategies and test plans to thoroughly test the replenishment application.

Developed business level and technical content including articles, blog posts, executive communications and presentations, white papers, storyboard video scripts and press releases.

Proactively brainstormed, planned and implemented PR campaigns, market research studies and customer success programs.

Established analyst relations and influencer relations programs, one resulting in 16 times engagement of previous year.

ABCO Foods/Safeway, Phoenix, AZ January 1992 – February 2001

Store Director, District Manager

Directed the statewide efforts to effectively complete the company goals of managing, staffing, merchandising our stores to meet and exceed our sales and profit goals.

Robert Dirk Matthews 480-***-**** Page 2

Oversaw the hiring of approximately 150 team members per store location. Proactive in the Inclusive hiring of a very diverse team.

Developed corporate messaging and developed communications strategy for competitor advances to internal audiences in less than 30 days.

Developed content for executive presentations, speeches and thought leadership for a wide variety of internal and external audiences.

Developed marketing programs and content including thought leadership articles, research reports, web content, speeches, presentations, webinars, sales enablement material and more.

Built and maintained relationships with vendors, suppliers and merchandisers that would call on our stores.

EDUCATION

Orange Coast College, PMI-ACP Certification, SAP Agile Certification, SAP Lean Mentor Certified, Scrum Master Certification

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