Customer Service Representative

Herve Ulaszek

**, ********* **** **. *** *M* Calgary..

Phone: (780) 838 – 3345 Email: *******@*******.***

OBJECTIVE

Seeking full-time employment with an organization where I can integrate strategies and acquired abilities to achieve the company’s goals and objectives.

HIGHLIGHT OF QUALIFICATIONS

12+ years of Experience providing excellent Customer Services /Product Advisor/Logistic Administrator

Class 5 Driver’s License

Languages: Fluent in French, English, and Spanish

Strong Computer Skills; Strong Knowledge of Microsoft office

Strong organizational and time management skills; Solid listening and communication abilities

Capacity to work well individually, in a team setting and under minimal or no supervision

Capacity to resolve problems efficiently and calmly; Approach situations in a neutral manner

Responsible, reliable, fast learner, a cooperative individual with a positive attitude

Available to start immediately; Flexible hours: days, evenings and weekends

EMPLOYMENT HISTORY

Customer Service Representative Intelcom Express November 2021 – now.

Receptionist Elections Canada August 2021 – September 2021.

Grocery Clerk Royal Canadian Superstore June 2020 – October 2021.

Deputy Returning Officer (D.R.O) Elections Canada October 2019.

Product Advisor/ Customer Service Noral Toyota, Fort McMurray, AB June 2009 – May 2019.

Logistic Administrator Perfoprod, Venezuela January 1999 – June 2003.

Greeted the customers, answered questions and inform about the products available

Answered to customer service issues; Maintained accurate records

Managed the day-to-day operations in the customer service department & addressed challenges

Supervised the customer services staffs, created staff schedule, covering shifts & completed reports

Ensured that each customer received outstanding service by providing a friendly environment

Maintained an awareness of all promotions, and advertisements

Resolved customer complaints, guided them and provided relevant information

Logistic Administrator Perfoprod, Venezuela Jan 1999 – Jun 2003

Front Desk Agent S.E.I Grenoble, France Feb 1990 – May 1996

Worked in the Logistic Department

Updated storage tank level details and customers’ requirement details

Registered and processed guests, and promoted services

Mailed dispatch details to customers

OTHER EMPLOYMENT EXPERIENCE

French Teacher, Alliance Française, Venezuela Jan 1999 – Oct 2007

EDUCATION

Diploma (2 Years), Paul Valéry University of Montpellier, France 1988

Contact this candidate