Customer Service Time

Zoom Interviewing Skills

Keep webcam on the entire time, mute until you are speaking so there are no disruptions or speaking over other candidates

Look into the camera while speaking

Sit in a quiet, brightly lit space with little to no background noise

Make sure your device is charged and your internet connection is strong, they can assume that if your connection is bad now then it won’t hold up during training.

Make sure your cellphone is silenced and put away

Dress the part, dress as if you were attending an in-person interview

Sit in one place, try not to move around a lot

Review the company websites to be more informed of the position.

Make sure you answer the questions with lots of detail!

Common Questions Asked

Why would you be an asset to Chico’s?

How would you diffuse the situation with an angry customer?

How do you handle difficult situations?

What does good customer service mean to you?

How are your computer skills?

Describe a time when you faced a problem and had to come up with a creative solution.

How do you handle work-pressure?

Skills that Chico’s Requires

Multi-tasking

Computer Skills

Customer service skills

Empathy

More about the Interview

Set aside one hour for the interview, this will be the longest the interview will go for.

This is a small group zoom, there will be four people max interviewing at one time. They are hiring for a big training class so there is no competition!

They will have your resume so they will ask questions based on your previous experience!

Contact this candidate