Data Entry Office Assistant
Resume:
Alexander Callan
Chicago, IL 60625
Skills
Microsoft Office Proficient
Customer Service Management
Bilingual (Fluent in Spanish)
Customer Relationship Management
Communication
Google Workplace
Easily Adaptable
Canva
Organization Skills
Digital Art
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Experience
California Pizza Kitchen / Lead Mixologist
March 2021 - Now, Northbrook, IL
Skilfully prepared standard as well as exotic mixed beverages in a timely manner for bar and restaurant patron
Interact with customers, take orders and serve snacks and drinks
Assess customers’ needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Assist coworkers with handling food and providing drinks that have been ordered for their customers.
Gain regular customers by serving beer, wine, and other beverages in a prompt and friendly way.
Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory.
Demonstrated leadership skills through interviewing and training new staff.
Visionary Advertising Solutions / Account Manager
October 2020 - February 2021, Downtown Chicago
Responsible for communicating with clients to ensure that all of their needs are understood and addressed
Building strong client relationships to maintain existing business and acquire new customers
Responsible for making 45 to 60 contacts per day and pick their interest in the services we provide
Provide information on other services offered in a different department of the company that might be more suitable for them.
Collaborating with various internal departments in different projects and presentations
Responsible for resolving complaints and keeping track of all processes that pertain to the client's desires
Responsible for ensure customers demands are met with a focus on improving the customer experience
Collecting and analyzing data concerning consumer behavior to understand changing needs
Convergint / Fire Alarm Technician
July 2018 - March 2020, Schaumburg, IL
Provided excellent customer service to clients of the company.
Troubleshoot devices and fire alarm panels for customers during routine inspections.
Upkeep good relations with managers of buildings to ensure everyone worked as a team to get tasks done.
Document anything and everything that happens during routine inspections using Microsoft Excel.
Responsible for inspections being conducted at multiple locations in and outside of Chicago.
Responsible for addressing any concerns or questions the client may have about the devices being inspected or repaired.
Experimur / Animal Care Technologist
January 2017 - November 2018, Chicago, IL
Receives transports and houses animals; checks them against order form specifications; and prepares necessary documents associated with receipt.
Feeds animals and ensures their access to water; cleans animal rooms as appropriate.
Keeps appropriate inventory levels (e.g., feed) and associated documents.
Inspects the animal facility for proper physical conditions (e.g., sanitation, temperature and humidity), adequacy of husbandry (e.g., feed, water and bedding) and the health/welfare of study animals.
Ensures all documentation is done correctly for all studies being done in the facility.
Maintains and monitors support equipment in the animal facility and surgery.
Learns and complies with Good Laboratory Practices (FDA, EPA, OECD and others), and regulations addressing animal welfare and humane use of animals
The Mather / Server
May 2015 - December 2017, Evanston, IL
Provided pleasurable dining experiences by ensuring professional, timely food and beverage service to residents, family members, guests, and/or staff according to established dining standards.
Interacted with the residents and provided them with any information they may need on the food being served or the events being held at the Mather.
Provided excellent dining service.
I made sure that the residents got exactly what they ordered and in a timely manner.
Made accommodations for any special request regarding food, seating, and/or room environment.
Albany Park Community Center/ Intern
May 2013 - September 2014
Data Entry
Organized files and collected data to be entered into the computer.
Reported problems with the data and accurately entered information into various computer programs.
Made sure the meeting room was always prepped and ready for use.
Kept sensitive customer and company information confidential.
I inputted clients information into the company’s database and ensured they qualified for the program offered at the facility.
Teacher assistant – I helped teachers occasionally with supervising the children already attending the program.
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Education
Arizona State University Online / Bachelor’s Degree of Psychology
December 2018 - Present
Oakton Community College / Psychology Major (1 year education)
October 2016 - 2017
University of Illinois of Chicago/ Psychology Major (3 year education)
August 2012 - December 2015
William Howard Taft High School / High School Diploma
May 2012
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Volunteering
IC Soccer
Helping community groups with their Youth Soccer Program, I assisted as a coach and mentor to children under 16 years old.
Responsible for equipment inventory, lesson plan, and meeting and calendar events.
Assisted coach and head coach with phone calls, registration to tournaments and fundraising events to support sponsorships to kids in the community.
Hospice
I interacted with patients that had terminal illnesses to help them cope with their medical condition by giving the support they needed to get them through their time in the facility.
Provided a detailed report of patient condition and behavior to Department Coordination for further attention.
Responsible for scheduling meetings with family members to listen to their concerns and the grieving process.
Assisted with the translation to non-speaking English patients.
Suicide Prevention Hotline - Counseling Center
Interacted with people who were calling in that felt the urge to hurt themselves.
De-escalate any situation where a caller may be at risk to hurt themselves.
Responsible for undergoing training and implementing everything taught into the interactions held at work
Assisted with reports for every caller and walk-in being attended.
Assisted with the translation to non-speaking English patients.
H.O.L.A. UIC School Organization
Responsible for organizing events to help keep our students and collaboration groups engaged.
Responsible for a calendar of events that included workshops, lectures, school fairs, volunteer opportunities, and training classes for our medical candidates.
Outreached to different collaboration groups and schools to increase our network and provide more opportunities to our student members.
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