Phillips 66 Sales Consultant

Spencer J. Moseley

*** ********* **. *******, ** 77007 C: 918-***-**** ***************@*****.*** https://www.linkedin.com/in/spencerjmoseley

Profile

Creative-minded account manager who builds strong relationships with customers, management, and peers to provide exceptional value and growth opportunities. Education

Bachelor’s in Psychology, Minor in Business Saint Gregory’s University Magna Cum Laude 3.8 GPA Skills & Attributes

Bilingual (Spanish) Salesforce Alteryx Tableau

SAP Public Speaking Team Coordinating Inside Sales Related Experience

Account Coordinator, Ford November 2021-September 2022 Phillips 66 Houston, TX

● Engage with customers and sales to mitigate product supply issues and carrier delays.

● Collaborate with cross-functional teams to correct technical issues delaying customer orders.

● Hold production accountable on overdue orders to service customers in a timelier manner.

● Implement cost-cutting, time saving strategies such as converting customers to online ordering.

● Simplify processes to save time for our production facilities and customers. Inside Sales Consultant, Key Accounts October 2019-November 2021 Phillips 66 Houston, TX

● Negotiated price and onboarded new customers resulting in a 22% gross margin increase, despite a 2% oil volume decrease.

● Interfaced with internal cross-functional teams in onboarding new customers.

● Developed strong relationships with buyers in pursuit of sales targets.

● Established call rotations with key accounts to keep customers informed on open items, new product initiatives and growth possibilities.

● Offered formal presentations on the Phillips 66 lubricants business to existing and potential customers.

● Reduced the Covid-19 impact on key accounts through frequent communication and creative problem solving around pricing and supply.

● Adjusted pricing to bring all products to positive gross margins and questioned long-standing customer discounts to ensure validity and current application. Help Desk Agent July 2017-October 2019 Phillips 66 Bartlesville, OK

● Subject Matter Expert on the Lubricants & Motor Fuels portals and Customer Loyalty Program.

● Resolved credit card processing, broadband, fuel supply, and accounting issues.

● Ranked number one on the Help Desk in placing 15% of total outbound calls and opening 10% of all priority tickets, which had the highest financial impact on our business.

Contact this candidate