Entry Clerk Customer Service
Resume:
Latreecha Powe
Independent Beauty Consultant - Makeup Artists
Spring, TX 77373
***********@*****.***
Seeking challenging work where I can utilize, perform, and accomplish goals, as well as enhancing my knowledge and contribute to the growth of the organization with my skills and experience. Ability Summary
• Achieved computer proficiency in Microsoft Word, Excel, Access, Power Point, Publisher, Adobe Photo Shop and Internet Functions.
• Typed 50 wpm, average 10,000 key strokes per hour data entry, 10 keys by touch.
• A/P & A/P: payroll, general ledger, billing, collections, daily desposits.
• General various status reports, customer memo's prepared customers contracts.
• Over five years of customer service experience, filing, mail distrubtion, scheduled appointment, made reservations.
• Managed staff for five supervisors
Work Experience
Independent Beauty Consultant
Makeup Artists - Alexandria, LA
2010 to Present
Employment Type: Part Time (Less than 30 Hours)
Recommending products to suit the customers' colorings, skin-type and face shape. Demonstrating the use of products, for example: by giving facials or applying make-up. Promoting particular products, giving demonstrations to groups.
Keeping records of regular customers, in order to provide a personalized service. Displaying and restocking products, carrying out routine sales tasks such as wrapping purchases and handling payments.
Kitchen Helper
Cowboy Chicken - Baton Rouge, LA
December 2021 to June 2022
Primarily help with a variety of tasks, depending on what the Cooks or Waitstaff need at the time. Crew Leader
Sonic Drive-In - Baton Rouge, LA
December 2020 to January 2021
Supervise and train crew members as well as address customer complaints. They ensure that crew members are well educated on proper food handling procedures and that customers are pleased with food quality and customer service.
Customer Service Representative (Remote)
Spectrum - Beaumont, TX
August 2014 to June 2019
As a remote customer service agent, my duties were to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Customer Service Representative
ACC - Houston, TX
October 2013 to August 2014
Acting as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Direct Care Worker (DCW)
Psychiatric Technicians - Lafayette, LA
2010 to 2011
Employment Type: Full Time (30 Hours or More)
Ensured that clients performed their daily duties. Helped to cook, did light house work, took clients shopping, etc.
Quality Assurance Analyst (QA Analyst)
Industrial Engineers - Pineville, LA
2010 to 2010
Employment Type: Full Time (30 Hours or More)
As a Quality Assurance Analyst, made sure that the company associated functions within the ISO/Team environment were properly Performed and conducted line and lab checks daily. Recorded data on forms Provided, completed destructive and non-destructive testing. Ensured that all bottles were correct before they were shipped and all scrap was recovered and procedures followed. Placed associates in proper assignments to perform these duties as explained above. Office Manager, Office Clerks, General
P&T Home Improvement - Houston, TX
2006 to 2008
Employment Type: Full Time (30 Hours or More)
Supervised five other employees. Oversaw that they made customer contacts and provided positive public relations to customers. The other duties I was responsible for as Office Manager was to provide receipt verification for nightly deposits. Maintained fiscal database for accountability purchase requisition and material transfers.
Direct Care Worker
St. Mary's Training School - Alexandria, LA
2005 to 2006
Employment Type: Full Time (30 Hours or More)
Cared for a group of children housed in a private institution. Duties included waking children each morning and ensuring that children were dressed, fed, and ready for school or other activities. Activations Representative, Customer Service Representatives Star Tek T-Mobile - Alexandria, LA
2005 to 2005
Employment Type: Full Time (30 Hours or More)
Was responsible for improving customer retention through programs and service provided to the customer and utilized mechanized systems to initiate and complete service orders and handle customer requests. Continually maintained working knowledge of all company products, services and promotions and made recommendations according to customer's needs on features, accessories, upgrades and rate plans. Utilized operational systems to process purchases of T-Mobile products and service; i.e. collections, payments for wireless bills, etc.
Data Entry Clerk, Office Clerks, General
Ameri Corps VISITA 9th JDC - Alexandria, LA
2004 to 2004
Employment Type: Full Time (30 Hours or More)
Input information from variety of sources into computer database. May take client information and enter them into a pre-established tracking system. Performs administrative and office support activities for multiple supervisors. Duties include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. Worked with extensive software skills, as well as internet research. Ameri Corps VISTA Walk By Faith, Inc - Pineville, LA 2002 to 2004
Employment Type: Full Time (30 Hours or More)
Distributes informational material to residents to describe what, where, and when program services are available to them. Also performed receptionist duties that include: answering and routing calls, greeting visitors, handling inquiries from the public, and providing information related to the company. Select receptionists might be in charge of coordinating incoming and outgoing mail. Coordinates various office support services, including purchasing and facilities management, include supervision administrative staff.
Booking Clerk/Correctional Officer
Correctional Officers and Jailers - Alexandria, LA 1999 to 2002
Employment Type: Full Time (30 Hours or More)
Responsible for the Intake and Discharging process of inmates. Prepares and maintains accurate records, and reports pertaining to the receiving and discharging of inmates. Also maintain master inmate location counts; setup receive inmates counts and familiar with the entire operation of the Control Room; initiate and participate in search of inmates recreation areas, work area, and housing units to prevent the introduction of contraband items.
Education
Vocational in Business Management
University Of Phoenix - Alexandria, LA
Vocational
Oakdale Technical College - Alexandria, LA
High School Diploma in General
Peabody Magnet High School - Alexandria, LA
Skills
• Makeup Application
• Public Relations
• Security
• Product Demos
• Non-destructive Testing
• Communication skills
• Customer service
• Facilities Management
• Microsoft Publisher
• Food Handling
• iOS
• Windows
• English
• Office Management
• Android
• Quality Assurance
• Word Processing
• Marketing
• Law Enforcement
• Project Management
• General Ledger Accounting
• Accounts Payable
• Accounts Receivable
• Operating Systems
• Tax Experience
• Mac OS
• Linux
• Sales
• Microsoft Office
Certifications and Licenses
CPR Certification
Food Handler Certification
First Aid Certification
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