Objective

My Professional Ambitions is to immerse my strong creative and independent talents that are charismatic personality, excellent leadership skill, Relationship building, strong communications - written and verbal skills, in an Organization that has an excellent company culture, values and vision for the future.

Experience

Arizona Technology summit 03/2015 - 09/2015

Attendee Development Representative

●Exemplify and promote Extreme Customer Service to clients and co-workers

●Exhibit Machaon Corporation’s Core Values

●Consistently maintains database entries. Company reports and customer information

●is accurate at all times

●Works required hours to complete job tasks. Is available to clients and co-workers as

●needed by phone and email

●Travel to events and customer meetings as needed

●Assume duties of co-workers throughout company including supervisor when

●assigned

●Resolve customer complaints in a timely manner

●Actively pursues high scores in customer surveys

●Provides leadership and accountability in assigned area

●Negotiates with vendors in Machaon Corporation’s best interest

●Supports company in developing cost saving strategy and makes recommendations to

●immediate supervisor

●Promotes and creates safe work environment

●Promotes Machaon Corporation as a company by building personal rapport with vendors, customers, and attendees whenever possible

●Meet or exceed monthly sales goals

●Design/produce/execute sizeable and profitable corporate events that are of sufficient quality to market in industry trade magazines under the Machaon Corporation name and banner

●Solicits business by “cold” calling, referrals, lists, site meetings. Increases both top line and bottom line revenue through aggressive sales

Maricopa Integrated Health Systems 07/2004 – 07/2010

●C.M.A/ Attendant- assist client with bathing, which may include in giving the client a complete bath, brushing teeth, shampooing/drying hair.

●Assist client in transferring from bed to chair, wheelchair, commode, bathtub or shower.

●Possibly transfer client using a mechanical lift from bed to the commode, wheel chair, bathtub or shower.

●Assist client with dressing and grooming, assist with walking and toileting.

●Provide light housekeeping

●Shop for food and prepare meals

●Assist the client with eating and feeding of the patient

●Provide laundry services such as washing drying and folding of clothing and linens as well as ironing clothing when necessary.

●Provide client with companionship such as sharing of hobbies, reading, talking, walking or other interests.

Montevista Hospital, Las Vegas, NV Clinical Services Representative/Secretary 04/2000 - 07/2001

●Clinical Experience Duties include: prepares pt. for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaints; documents pain scores as appropriate. Reports condition of patient, which may be indicative of change in the patient’s condition to the Clinician. Assists providers with exams and minor in office procedures and acts as chaperon as needed.

Collects and prepares specimens for laboratory testing including Phlebotomy.

●Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patient for clinic, hospital and other ancillary medical treatments and test.

●Responsible for communicating test result to patient, acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

●Clerical support with patient/client notification and documentation. Provides complete and accurate information necessary for billing related to the patient, encounter in a timely fashion, maintains a clean and functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Follows manufacturer's recommendations and OSHA guidelines and handling of hazardous substances. Order supplies and stocks patient care areas, monitors inventory including medication/injections and immunizations i.e. expired medications/ equipment, recalls and patient tracking.

●Responsible for prioritization of patient flow through clinical process, performs all functions according to established policies, procedures, regulatory and accreditation requirements as well as applicable professional standards.

Nevada Community Enrichment 03/1997 – 03/2000

●Give nursing care to the psychiatric patient under the direction of the R.N.

●Performs technical monitoring and physical care of the patient, reads and implements the patient treatment plan, documents observations, interventions and group activities in the patient, makes rounds and monitors meals, participates in restraining and secluding patients. Recognizes, prevents and responds to patients who are acting as a danger to themselves or others behaving aggressively, destructively or are in a crisis or medical emergency.

●Record and maintains the confidentiality of the patient record and health information, maintains patient safety and protects patients rights through observing and reporting, communication interaction and physical status.

●Interacts therapeutically with patient and family, provides treatment that promotes patient dignity independence and individuality, privacy and choice. Demonstrates respect for cultural diversity, patient boundaries and code of conduct.

●Maintains knowledge and skills related to obvious symptoms of mental disorder, personality disorder or substance abuse as well as the types of commonly prescribed medications and associated common side effects and possible adverse reactions. Assists patient in accessing community services and resources.

●Performs all functions according to established policies, procedures, regulatory and accreditation requirements as well as applicable professional standards.

Robinsons May Credit Card Center 10/1996 – 12/1996

●Temporary Account Representative- Authorizing and opening new accounts, performing alpha look-ups, maintaining Famous Bar, and Myron-Frank accounts.

MCI- Telephone Services 8/1993 –10/1995

●Services/Sales Representative- Contacting clients via computer and telephone, maintaining visual computer aide on client, offering lower rate services to clients, maintaining disk and hard copy data on clients for subsequent review, and reviewing statistical information regarding client contact for verification of sales.

Education

The Bryman School - Phoenix, AZ 85029 02/1996 – 09/1996

Received both clinical and administrative training as a Medical Assistant. Recognized for Perfect Attendance and awarded Certified Medical Assistant Diploma.

South Mountain High - School, Phoenix, AZ 85040

High School Diploma 1993

References:

Available upon request

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