Data Entry Customer Service
Resume:
Donna Deep
Murfreesboro, TN 37129
EDUCATION / TRAINING:
Middle Tennessee State University
Business Courses
APICS (American Production Inventory Control Society) – Nashville, TN
Capacity Planning and Supply Chain -Management
Owens Corning University Toledo, OH
Training Seminars: Front Line Leadership, Safety, Diversity, Managing Daily -Improvement, Extraordinary Leadership,
SKILLS:
●Forecasting
●Inventory Control
●Production Planning
●Sarbanes-Oxley reporting
●KanBan implementation and maintenance
●Operational Planning
●SAP ERP
●AS400 ERP
●Great Plains ERP
●Epior ERP
●Kronos Workforce
●Microsoft Office proficiency
●ISO 9000
●MRP software
●Capacity Planning
●Resource Planning
●Lean Manufacturing
Six Sigma
EXPERIENCE:
BFC Solutions March 2022-Present
Inventory Control Manager
●Implementation of MRP and Inventory Process Controls
●Assigned to evaluate the current processes; in order to write improved instructions for all areas
●Develop work flow where transactions need to occur.
●Assigned to close all external warehouses into the Nashville facility by year-end.
●Daily follow up on deliveries, invoicing issues and posting of receipts.
●Enter transactions for inter-warehouse shipments of parts.
Implemented this improvement in order to reduce over-all company inventory
and reduce the purchasing of additional parts.
●Make inventory adjustments, evaluating transaction entries from production in Dynamics SL.
●Monitor new processes are working and being followed correctly.
●Mentor Employees in order to gain more reporting accuracy and understanding
the downstream effects of inaccurate inventory.
●Responsible for the physical inventory, conducted bi-annually.
Wirtgen America July 2021-December 2021
Purchasing/Buyer
●Issued purchase orders to both foreign and domestic vendors.
●Procure all materials that are required to support customer orders
●and MRP in alliance with settings.
●Daily follow up on deliveries, invoicing issues and posting of receipts
●Monitor shipments out of Germany and clear them through the freight broker
Assigning Tariff Codes to each item.
Vietti Foods Inc 2016-2021
Master Planner
●Extract customer sales forecasts and develop into production schedules.
●Utilize production schedules to plan all materials for production
●Procure all raw materials that are required to produce the product.
●Follow up on deliveries, invoicing issues and posting of receipts
●Create and maintain planning, schedule and purchasing spread sheets.
●Maintain SQF documentation for yearly audit.
●Procurement of all MRO items
●Inventory reconciliation
●Coordinate the movements of materials between the planta and the eternal warehouse
Key Accomplishments:
●Improved on-time customer deliveries
●Maintained min/max inventories for key finished good items
●Changed plant to JIT for daily raw material deliveries from external warehouse
●Improved inventory accuracy by performing cycle counts and verifying production work orders
Quality Industries 2015 – 2016
Sr. Planner
●Manage working document of production floor dispatches daily
●Evaluate raw materials and their impact to the production schedule and communicate observed issues to Purchasing Manager
●Direction to production shop floor of daily production needs and timing of such…. Making sure priorities are met to avoid expedited freight.
●Shipping with shortages and advise them of priorities that must ship that day.
●Inventory control in the location, cycle count and production info of parts that are unable to be located
●Customer service with any time frame information or timing of a new launch
●Auditor for physical inventory
●Work with sister facility with regards to sub-components, service parts and all things that are needed from their facility.
●SAFETY Team Member
Key Accomplishments:
●Improved a customer score card from 15% to 87% within one year when assigned the task to focus of them alone and work with the other planners to get them completed. (1 year behind on service part orders when I started here)
●Implemented a report to gather the information of “Last Operation Complete/Product not Received to Stock” to improve inventory accuracy
●Implemented a Kanban system for assembly parts that were continually out of balance.
●Interim Reporter of daily “Delivery Information” in Senior Management staff meeting.
●ssigned the duty of communicating all shortages to the other planners and leading a team meeting with Planners and Production Leaders to discuss obstacles to our daily demands.
Magnetic Ticket and Label 2012 – 2015
Scheduler/Planner/Inventory Control
Scheduling and Planning Supervisor 1985 – 2001
●Track departmental goals and establish procedures to ensure the needs of our internal and external customers are met in an efficient manner.
●Produce yearly raw materials forecast for vendor contract pricing as well as review and publish weekly progress reports as well as manage for resource, capacity and revenue plans.
●Responsible for approval of all temporary change orders, reviewing their impact to cost and manufacturing capabilities, as well as customer commitments.
●Interact daily with upper and local management, customers, sales personnel, and all manufacturing departments.
●Responsible for resource, capacity and revenue plans.
●Supervise 5-person department responsible for scheduling, raw material and production planning, and estimating.
●Prepare written department and company procedures, as well as training references that ensure compliance with ISO 9002 objectives.
Key Accomplishments:
●Selected to participate on the corporate Steering Committee, targeting future growth opportunities within the industry.
●Requested as an auditor for all inventories performed; continually exceeded month end inventory goals and achieved 97% on-time customer deliveries.
●Achieved 100% of month end inventory goals
Owens Corning (Commercial and Industrial Products Division) 2003 – 2012
Materials Leader
●Purchasing was done in SAP because larger sister plants ran bulk insulation ran insulation for us and purchase orders were placed through SAP; while our fabrication division on ran on MAPICS/JD Edwards.
●Utilize keen understanding of business forecasting, production planning, procurement, and scheduling practices to lead sourcing, negotiations, and procurement of all raw materials to support the production plan.
●Provide both short term and long term forecast to our suppliers based on customer forecasts and historical pulls and prepare daily/weekly schedules based on customer-provided forecasts and daily open order report, while stablishing minimum/maximum stocking level requirements and ensuring those requirements are met.
●Responsible for accurately forecasting customer needs and coordinating material purchasing with Buyer to ensure customer orders is met.
●Analyze manufacturing variance reports daily to determine reporting problems, data entry errors, or the need to evaluate BOM structures as well as make MRP recommendations, issue manufacturing orders as needed, track open orders to ensure customer needs are being met satisfactorily.
●Perform inventory audits and publish results to upper management quarterly as well as provide Sarbanes-Oxley reporting daily.
●Supervise, plan and schedule all physical inventories, monitor inventory accuracy, and make adjustments as needed accurately and timely.
Key Accomplishments:
●Led a team to implement a Kanban system for finished goods, raw materials and WIP
●Achieved less than 1% variance for quarterly inventories; reducing quarterly inventories to once per year. Implemented a quarterly cycle count program to maintain corporate Sarbanes-Oxley requirements.
●Member of Management Team that lead the efforts to become VPP Safety Certified.
●Chosen leader to write VPP safety work instructions for the entire division for safety items related to warehousing including loading and unloading of trailers, tow motor safety, inspection and interactions with pedestrians, material storage, removal and delivery.
●Served on team during implementation of MRP through the coding of all finished goods and raw material item codes within the MAPICS System.
●Achieved 99.56% “delivery to promise” results while reducing inventory 40%. Set new metric for “delivery to request” as a continuous improvement metric.
●Chosen sight to implement bar coding inventory due to the department’s willingness to try new tools and techniques for continuous improvement.
Solectron Global Services – 2001 – 2003
Master Planner/Senior Buyer
●Supervise one Associate Planner and one Production Planner with departmental goal to provide effective and leading-edge Supply Chain Management.
●Prepare all written departmental processes and monitor their successes as well as produce revenue plan and facilitate weekly meetings to track results.
●Responsible for operations planning, including resource and capacity planning, purchase and harvest parts planning, order management fulfillment, production floor scheduling, and monitoring customer inventories.
●Facilitate inventory reduction meetings as needed, stock for Warranty management and disposition matrix monitoring, and monitor returned/repaired products from OEM’s.
●Revise Master Production Schedule (MPS) weekly. Review the accuracy of customer supplied monthly forecast.
●Review the accuracy of Bills of Materials (BOM’s). Review Materials -Requirements planning with materials planners and other Buyers.
Contact this candidate