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phlebotomist

Location:
Suffield Depot, CT, 06078
Posted:
October 12, 2022

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Resume:

GRACIELA CASTILLO GUERRERO

** ***** ******

SUFFIELD, CT 06078

702-***-****, adsza0@r.postjobfree.com

OBJECTIVE

To obtain a career as a phlebotomist, where I can utilize my skills to assist in the wellbeing of patients and be an asset to your organization.

PERSONAL ATTRIBUTES

•Over 20 years in Customer Service and 23 years as a phlebotomist. Bilingual; English and Spanish: both written and verbal with excellent translation skills. Ability to provide quality, error free work in a fast-paced environment. Work well independently with minimal on site-supervision or as a cooperative team member. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs. Direct contact with patients and creating an atmosphere of trust and confidence while explaining procedures to patients. Draw blood specimens in a skillful, safe and accurate manner. Motivated and enthusiastic about developing good relations with patients and co-workers. Proficient in Microsoft windows, Microsoft word and E mail and internet research. Used care 360 system for data entry. Handle money, checks or credit cards for service payments. Operated a fax machine, copier, pc, cash register, telephones. Used needles safely and disposed of all hazardous materials. Chemical oriented in case of any spills in the job. Utilized the centrifuge machine to process specimens as required by test order. Excellent work ethics, reliable and punctual.

EDUCATION

Complete Phlebotomy Training, Inc. Certificate of Phlebotomy Technician Menifee, CA

Pima Medical Institute, Certificate of Phlebotomy Technician Las Vegas, NV

Vista High School, High School Diploma Vista, CA

Vista California Computer Training, Receptionist Certificate and Training Vista, CA

WORK OF EXPERIENCE

April 2016-July 2022 BioReference laboratories Hemet, California

TITLE: Phlebotomist

Provide expertise of 23 years of blood draws and specimen preparation. Administer oral solutions according to established training procedures. I perform departamental-related clerical duties such as data entry, inventory, manage the PSC, stock supplies and answer telephone calls.Ability to put patients at ease and obtaining sufficient samples with minimal discomfort to patients. Labeling specimens, centrifuging specimens, recoding maintenance data and decontamination, updating patient information, etc. Collect and store specimens according to established procedures, properly explaining in a clear but courteous manner the process of the venipunture and or other specimens collection (ex.urine or fecal) as required. Technique using straight needles and /or butterfly needles. I label centrifuge, split and freeze specimens as required by test order. Check all test requisition or computer labels against script to ensure 100% correct. Package specimens for transport and store specimens samples according to required temperatures, place samples in appropriate collection container/tube, accurately label and follow different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of specimen. I understand and comply with OSHA and DEP regulations

May 2005-May 2015 Quest Diagnostics Company Las Vegas, NV

TITLE: Phlebotomist

Performed a variety of routine blood drawing procedures to include Drug screens, biometric screening and insurance exams. Administered oral solutions according to established training procedures.

Researched test/client information and confirmed and verified all written and electronic orders by utilizing lab technology systems or directory of services.

Responsible for completing all data entry requirements accurately including data entry of patient’s registration; entry of test order from requisition or pulled orders from database; managed standing orders.

Entered billing information and collected payments when required, including the safeguarding of assets and credit card information.

Data entry and processed specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.

Performed departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answered phones when needed.

Complied with departmental policies, protocols and procedures. Performed verification of patient demographic information. Assisted with compilation and submission of monthly statistics and data.

Maintained all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

Completed training courses and kept up to date with the latest phlebotomy techniques.

Traveled to territory manager meetings if held off site or off normal shift.

Participated on special projects and teams.

Stayed up to date on company communications.

Collected specimens according to establish procedures.

Mar 2000-May 2005 Mandalay Bay Hotel and Casino Las Vegas, NV

TITLE: Cashier/Customer Service

Greeted costumers upon arrival to the coffee lounge.

Served exotic drinks and verified identification to ensure customer was of age.

Took customers orders, received payments by cash, check, credit cards, vouchers or automatic transactions.

Gave accurate change and receipts.

Provided information to customers about our shows at the casino or any other show in the casinos.

Balanced cash drawers and at the end of shift return the bank money at the casino bank with the revenue of the day.

Ability to manage, and prioritized workflow.

Handle multiple projects and tasks, while dealing effectively with a diversity of individuals at all organizational levels.

Commitment to excellence and high standards.

Excellent judgment with the ability to make timely and sound decisions for any problem solving.

May 1996-Mar 2000 Marriott Hotel Las Vegas, NV

TITLE: Cashier/Customer Service

Provided friendly advice to a diverse clientele, promoting Marriot’s customer-oriented image.

Helped customers and merchants identify services/products that best suited their needs.

Operated cash register, balanced cash drawer.

Adhered to strict guidelines regarding customer service, punctuality and teamwork, completed stocking and inventory of merchandise, open and closed each shift.

Ability to effectively communicate with people at all levels and from various backgrounds.

Coordinated multiple tasks simultaneously.

Established and maintained cooperative working relationships with peers, supervisors and managers.

Organized stock room and stocked refrigerated items.

Cleaned and maintained supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations.

Sept 1995-May 1996 Payless Shoe Store Las Vegas NV

TITLE: Cashier/Assistance Manager

Greeted each customer and assisted with their desired purchases.

Operate cash register, balanced cash drawers, atm and credit cards purchases.

Opened and closed the store, and complete bank deposits at the end of shift.

Received and stock new merchandise. Retrieving shoes from shelves and back storage areas, and answered telephones.

Proven leadership and business acumen skills, ability to handle multiple projects and meet deadlines.

Accurately complete detailed forms and reports.

Informed customers about sales and promotions; maintain a clean and organized department. Set up and created store displays and banners to catch the customers attention.

Ability to think logically and to organize thoughts, and prioritize work load in order to complete work assignments in an efficient and timely manner.

References Available Upon Request



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