Customer Service Food Server

LS Lee Elaine Sellers

Abilene, TX ***** 325-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Knowledgeable and dedicated customer service professional with 10+ years of experience in administrative and management in various industries including retail, food service, photography, and event planning. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong organizational and communication skills including Social Media, MS Office, Photoshop, Sales, and Marketing.

SKILLS Customer Service

Photography

Design and Computer

(Photoshop, Word, Excel, Social

Media)

Food Preparation and Serving

Hospitality and Professionalism

Adaptability and Flexibility

Event Planning

Retail

Managing Cash Register

Scheduling and Coordinating

Daily Operations Management

WORK HISTORY HOSTESS 09/2022 to CURRENT

Olive Garden Abilene, TX

Greeted guests and cultivated positive guest relations by managing information and orchestrating speedy seating.

Seat patrons to tables suitable for needs and restaurant section rotation. Monitored seating area and checked restrooms regularly to keep spotless. Supported servers, food runners and bussers with keeping dining area ready for every guest.

Resolved guest complaints to maintain complete customer satisfaction. CASHIER/FOOD SERVER 09/2020 to 06/2021

Dans BBQ Waco, TX

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Helped customers complete purchases, operated register for cash, check and credit card transactions with accuracy.

Elevated customer satisfaction through followup and enthusiastic customer service.

Noted special patron requests and followed up with kitchen to confirm delivery.

MANAGER 08/2018 to 10/2019

Titch And Burt's Waco, TX

Managed a Multi-Vendor Retail Store

Planned promotional events

Maximized customer service by monitoring daily activities and mentoring team members.

Developed and maintained relationships with customers and suppliers through account development.

Posted daily updates on Social Media.

Quickly and accurately counted drawers at start and end of each shift. Operated POS cash register and equipment to collect payments. Maintained organization and cleanliness of store.

OWNER 01/2013 to 10/2018

PICS N GRINS Waco, TX

Owned and operated small business offering event photo booths and candy buffets.

Created custom invitations for weddings, birthdays, and events including the Cotton Palace Queens Ball 2015, Avance invitations 2015, the Waco Chamber of Commerce at the Texas State Capitol for “Waco Day” Consulted and provided photography at private parties, daycare facilities, weddings, Christmas cards, and other events to suit client's needs. EDUCATION B.F.A. Theater 1993

Sam Houston State University, Huntsville, TX

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